The Human Bean 1195 East Whitman Drive, College Place, WA 99324

"I’ve been getting coffee here since I started and there are days that customer service looked annoyed that I could figure out what I wanted. But today was the worst. I just started door dashing and upon arrival, there were many cars and door dash said to go up to the walk up window, waited for almost 6 mins without even being acknowledged and I simply asked “is this were you pick up orders” and the lady was rude towards me and said “door dash isn’t a priority. I wasn’t trying to be rude so I waited and they serviced more than 7 cars before even starting the order. I felt upset at the way they spoke with such rudeness and asked for the manager and they said she’s not here and we’re aren’t giving you her number. Now I will not being going back for orders there nor will I get my coffee there. Very upsetting because I like the coffee, just not the service"

"Went there quite a few times over the course of the past year but the quality of the drinks doesn’t justify the price. The staff was also extremely rude, I remember being served by a girl named Krista and she had such a bad attitude and rushed me trying to decide my drink. Will not be back."

"Never going back again. I typically go around 6am for my normal drink and today was completely different, Two of the lady's wouldn't take my order. They saw me through the window and saw me but never did. There was very little customers at the time. So what's the problem with these people do they get personal with strangers or what?"

"I kept getting coffee here because my husband likes it, but the people there are rude and disrespectful to clients. They ran my card for the wrong amount, $28 instead of $17. I nicely asked them if they could void the charge and they offered to make me another drink instead. I told them that I did not need another one so they needed to void the charges and rerun my card. NOT ONLY APOLOGY, not one smile AND THEY NEVER CANCELED THE $28 CHARGE instead they added another charge; so I paid almos $50 for 2 med drinks and 1 kids smoothie"