Chipotle Mexican Grill

"Arrived 15min after they were supposed to be open, only to discover they were still closed. There were about 5 employees inside, doing prep work that I assume is usually done before opening. Opted to wait to see if they would open soon, and ended up waiting 5min before giving up and leaving. While I was waiting I saw a FedEx delivery man pull up, walk up and knock on the door with a package, only to have every single employee inside ignore him. He waited about a minute before leaving with the package. I get them not being ready for customers yet, but not a single employee could even be bothered to pick up a package? I returned another time and the burrito was the smallest I’ve ever gotten from a chipotle. Overall a real disappointment. Will not be returning to this location. There are far better options for Mexican in this town."

"Finally went. I waited for the newness to wear off. The staff were friendly, the restaurant was clean. You received 3⭐due to lukewarm food. I've been to numerous Chipolte's in the U.S. and never had lukewarm ☹️. The flavor was great but the portions were smaller than normal. But please turn up the warming station so we can get hot food."

"I paid around $22, found a hair in my food, and when I asked for a remake, they wanted to charge me again. Requested the manager, who was in the back for over 15 minutes. Unable to wait on my lunch break, I left the meal at the counter, took a photo to show my husband, and walked away. Despite contacting customer service about the overcharge and the hair in my meal, they ignored my concerns. Will not waste my money on this place"

"I understand this establishment is new in town but the managers forgot to train the staff. Greet customer, smile, wear a head net since half of the employees have long hair, thank the customer and kill the flies. It’s common courtesy and it should be implemented in the food industry. One positive comment, food was good."

"So, I went to pickup my order that was supposed to be ready at 7:10pm. I showed up and they didn't even start it! They don't have a order pickup spot for door dash to grab or regular pickup. I had to cut in front and tell them I have a order pickup. The kid didn't even bother to ask the other workers. I mean, I understand they were busy but this was ridiculous. Management needs to fix this. It's not good business and it's very unorganized. Now, the food was barely filled. The cup was half filled with rice and barely cooked the Tortilla. It felt soggy and doee. I will wait several months until the place gets more organized and the workers learn what they're doing. Tricities never failed at making a good fast to-go meal."