Blue Mountain Towing & Recovery

"The customer service was outstanding! They were unable to provide service for me but gave me every contact number I needed to get the help I needed. I called and spoke to them several times and they were equally as courteous and helpful. Amazing service!"

"My car started shuddering and smoking on the freeway, so I did the natural thing and pulled over to call a tow. I called Blue Mountain and informed the gentleman who answered the phone that I broke down on the freeway headed towards Washington. There was then a miscommunication wherein he asked if I was going west and I answered yes thinking he meant west-bound. A truck was dispatched and I got a call approximately a half hour later wherein the same gentleman informed me that the dispatched technician could not find me. The miscommunication was then discovered. The gentleman took an extremely annoyed, condescending tone with me telling me that their schedule was now “all screwed up” thanks to me, that they were too busy to help me due to “having a lot of other calls.” I understand the inconvenience but I have never been spoken to like that as a customer, let alone as a young woman who is extremely un-mechanically-savvy on the side of the freeway with a smoking car. Incredibly unprofessional and rude."

"We were stuck on the freeway late Saturday night, called and they came and rescued us. Had to take our car all the way to Hermiston, dropped us off at our hotel and took such good care of us. Nice people, good service, nothing was too much trouble. We so appreciated their help"

"Dee was great and funny. He was so helpful and i would recommend him. My car broke down at Dead mans rest stop. He came and got myself , my two kids and my dog. He got to a auto part store where i was able to get my car fixed and finish the long drive to Oklahoma"