Hermiston Quicky Lube 1215 North 1st Street, Hermiston, OR 97838

"I've been to Hermiston Quicky Lube many times over the past 3 years for various vehicles, commercial and personal. Always had good and friendly service, with no issues. Had one of my personal vehicles in for an oil change and fluids in December, a Nissan XTerra. In and out quickly as usual with the good service. Jump to today, 2/10/2024. I open my hood (I rarely drive this vehicle) to jump a dead battery, and the engine shroud is gone. It was on before I had my oil change, and now after, gone. I went to the shop, showed them my last receipt, and stated the issue, which is, one of their guys left it off and didn't put it back on after the oil change. Incidentally, the shroud doesn't even need to come off. I talked with the owner/manager and he stated it was virtually impossible for them to make that mistake! They simply don't make those mistakes was his posistion. I was and am truly at a loss. I'm not trying to put one over. His guys made a mistake and he refuses to even acknowledge that they did. I have 4 vehicles and I simply won't use them again. I know the customer isn't "always right", but in this case, they made a mistake and refuse to acknowledge it."

"Little backed up, had to wait on 3 cars in front of me. Service is aways good"

"The staff are helpful when asked questions. They work to get you in & out in a timely manner."

"The guys here are amazing and courteous! They don't try to push a sale on you to make that extra buck; they're straight-up and honest!"

"Fantastic Service. OMG. I'm from out of town, traveling cross country. And, needed an oil change badly. I went by Reviews, and was not disappointed at all. In fact, i was blown away, professional, yes! Personality oh yeah!!! If i lived here, this would be my go to. Sorry for long text. I just had to."