Kendall Collision Center

"Took my Subaru here for some repair work. They were very friendly and informative, worked fast, efficiently, and the vehicle was returned cleaner than I left it and in perfect condition. The staff keeps you informed of the repair work and you never have to call them to ask how things are going. If your car needs bodywork, this is one of the best experiences I’ve ever had getting my car fixed."

"Collision work completed although wasn’t very timely. Seems there are an abundance of people who need driving lessons. The work was professional and service kept us informed regularly."

"Straight lied to my wife, got told our car had one immediate repair needed(brake booster)through Kendalls own link. When they realized we had a warranty they tried to call my wife and tell her NOTHING was wrong and to come pick up the car now like the problem never existed. Just so they don't have to replace stuff for free. This is crazy, she could have came and got the car and the breaks could go out on her and they are okay with this. Horrible company!!!!!!!! No ethics!!!!!!!!!"

"Not the best experience, dealing with Kendall Collision Center. We brought our 2021 Subaru Ascent in, with extensive damage caused by a collision with a deer. The accident happened in August, but we could not get an appointment until mid-January. They originally estimated that it would take until April, to have the car fully fixed. They beat that timing by two months. That part is great, and we normally would not complain. However, upon receiving the car, we noticed that the “eyesight” (collision/lane assist camera) was still malfunctioning. This was on Friday. We called them today (Monday) to let them know, and we were treated incredibly rudely, by Rob H. We told him that this was something that we made the collision team aware of before leaving the vehicle for repair. He alluded to the fact that it might not have been because of the collision. Okay, Rob, if that were the case we would have had to have notified the dealership of this issue before the accident. The vehicle is unsafe to drive without the “eyesight” working properly, as it can stop the vehicle without warning. We now have had to schedule another appointment, with the dealership, to have this remedied. The scheduler for that appointment said that the collision center should have brought it over there before returning it to us. We live an hour and a half away, and they know this. It’s already been a headache for us, I can’t understand why they would choose to make the situation more difficult for someone. Then, on top of that, to treat us poorly is just unacceptable. Really poor customer service. Consider taking your vehicle elsewhere. Kendall, as a whole, has lost our business, as well as all the others we have told about purchasing a vehicle (at another dealership) and also their collision center. The Kendall Company does not know the meaning of integrity."

"I would NOT recommend getting your car fixed by Kendal Collision. They do extremely shoddy work. I had my Lexus fixed by them a few years back, and the gas cap on my car has never set flush on my car since my car came back from Kendall. I tried brining it back in right after the work was done, and they did not attempt to fix it.. they don’t guarantee their own work which is something you should be worried about when choosing a place to repair your car.. the reason I am writing today, is because my car is going into the shop for work, and Lexus brought to my attention that Kendall removed the trim code plates from my driver side door when they were repairing it, and never reinstalled them.. You really suck Kendall Collision! Taking your car here is at your own risk! Believe me, I absolutely regret having Kendall Collision fix my car!!"