Lithia Toyota of Springfield Service Center

"Do not buy the oil package when buying a car from Lithia Toyota!! You will be waiting 1-2+ hrs before you even get your service. I tried 4 different days & times & eventually just had to wait 3 hours to get my oil changed. Don't sell us packages that your business can't handle Lithia! They opened a 3rd bay eventually & people who came in after me got through an hour before I did while I was stuck in my lane. Poor service!"

"They made a huge mistake with my diesel Volkswagen Passat. After I got an oil change, an emergency light came on. They kept my car for a week to fix it. When I picked up my car, they still hadn't changed the oil. Their customer service is great! They gave me a nice rental car during that time and are very friendly. I did buy the unlimited oil changes. While they are very costumer service friendly, I am nervous to bring my car back there for an oil change again."

"Friendly service technicians. Fast and quality service after over an hour wait for a oil change."

"Absolutely wonderful experience with this dealership. Friendly, knowledgeable, trustworthy and fair. Very generous people who took real good care of my family and our Toyota Rav. In a pinch, we're also able to replace batteries in our key fobs for very small fees."

"Always friendly. Depending on time of day maybe a little wait. I deal with a company fleet and always prefer taking it to Lithia in springfield!"