Columbia Factory Store
3 Monroe Parkway, Lake Oswego, Oregon 97035
About the Columbia Factory Store
Columbia Factory Store in Lake Oswego, Oregon is a premier destination for outdoor enthusiasts looking for high-quality clothing and footwear. Located at 3 Monroe Parkway, this store offers a wide selection of Columbia's renowned products, including jackets, shirts, pants, boots, and accessories. Whether you're gearing up for a hike, camping trip, or simply looking for stylish and functional outdoor wear, Columbia Factory Store has everything you need. With knowledgeable staff and a commitment to customer satisfaction, this store is a must-visit for anyone who loves the great outdoors.
Photos of Columbia Factory Store
3 Monroe Pkwy H, Lake Oswego, OR 97035, United States
Opening hours of Columbia Factory Store
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Columbia Factory Store
"The prices are great and so are the clothes. However, the customer service was very disappointing when we went. When we tried to use our family employee discount we were told that they couldn't find us using our ID and needed to have the employee add us to their account (not even sure how that would work). Then we were forced to pay with the credit card that was linked to the account. Finally, when we got home (which is more than an hour away) we found out that the cashier never took off the alarm tag from the clothes. This was extremely disappointing as we now have to drive all the way back."
"Ariel the manger took care of Me for twenty minutes. She helped me Find my husband a jacket. She has to pull from the back. And shirts, the same! She was fantastic. And Thelma helped me at the counter and she equally was fantastic. Thank you all so much for such great service!!"
"I have purchased some decent coats and such from Columbia but the worst clothes I own come from Columbia as well. “Large” socks so tight I can barely force my hand into them to turn them right side out, socks with so many little fiber loops that they get caught on toenails every freaking time. Pants with tiny little belt hoops that basically will not fit any normal belt, “masks” during Covid that were single layer open weave garbage. I just found myself owning Columbia clothes that seem like no one has ever tried them on or actually tested the design… like the stuff is just slapped together and pumped out without any ergonomic considerations. such a mixed bag because prices are good but literally the most annoying clothes I have purchased have come from this place."
"I feel like they have great prices and deals. It a hidden gem. I by most of my gear from this store."
"WATCH YOUR RETURNS. Let me say I've spent hundreds if not thousands in the past several years at the Columbia Outlet Stores. I was in at the end of May 2022 and purchased several "Holiday/4th of July" themed dresses and swim trunks for my family for a trip photo. After deciding which size everyone needed, I returned one of the pieces. The young man at the counter was obviously new and under experienced (albeit, extremely nice) and instead of crediting me $24.99 for the dress, he somehow only credited me $14.99 (the price had not changed as it was only the day before I had purchased it.) Unfortunately, I didn't catch this until I got all the way home. So, I phoned and spoke with someone who told me to come back and ask for Pam, the Manager. I went in the next day and Pam was very kind and handed me back a receipt for the additional $10 worth of credit, which should have totaled $24.99 ($14.99 for the first credit and $10.00 for the second) So I get my bank statement and apparently she took back the $14.99 erroneous credit that the young man had given me and ONLY CREDITED ME FOR $10.... I should have just stopped with the first return and eaten the $10, now I'm out $14.99!!!! Always a HUGE hassle trying to return anything.... you really need more user friendly return software. It takes me a good 35 minutes to get there from my home, so with the cost of gas, I'll just give up on trying to get back my $14.99. Leaves you with a very bad feeling when you get ripped off, whether intentional or not. A manager should know how to take care of a simple return. Not sure I'm going to return.... too much liability!! Can't afford to return anything for less than I paid for it!! RETURNER BEWARE!!!"
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