Beaverton Kia Service Center

"I brought my car in for a safety recall. It was quick and painless so they get 5 stars. I did get a rather long text afterwards asking for “the best possible” review on the survey they send out. I hate when places do that. They got a great review because of performance, but I would feel better about it if they wouldn’t have sent the text trying to guilt me."

"I would give this service department zero stars if I could. We brought in a 2022 Telluride to get an oil change, replace a seat cover, and check into why we had all of our traction control/lane-keep lights flashing. We were told this would take a maximum of 6 hours. 7 hours later we received our car back after they seemingly were unable to find it in the lot. We were told that our seat cover was not replaced because they could not find the issue even though our service advisor was the one who had originally seen the problem and ordered the replacement. Immediately after receiving the car we were able to easily show the problem (which both my wife and I had explained over the phone). Upon seeing the issue our service advisor then said they would call us at a later date to deal with the problem. We paid for our oil change and left. After my wife got home I began to wonder if our car had been looked at at all, the oil change sticker had not been updated, our tires had a low air pressure warning, and the car was clearly not washed. I then checked the oil to find that it had not been changed, it was at just below half on the dipstick with clear evidence that it had not even been checked. We are so beyond disappointed with this service."

"Excellent service, an unbeatable price for an oil change that even includes a tire rotation and car wash. Kia Beaverton goes above and beyond in delivering a remarkable customer experience. They're not just ultra-friendly and knowledgeable, but they also ensure fairness in all their interactions. Nevertheless, with the recent opening of Kia Portland, I'm seriously contemplating switching to them because they provide complimentary Lyft rides to and from the dealership, unlike Beaverton, even though every other car dealership in Beaverton offers this service."

"From start to finish, the experience was nothing short of exceptional, and I couldn't be more pleased with how well you took care of me and my car. From the moment I walked through your doors, I was greeted with a warm and friendly smile by your team. Their professionalism and willingness to assist immediately put me at ease, and it's evident that customer satisfaction is a top priority for your team. The service itself was flawless. The technicians who worked on my car clearly demonstrated their expertise and attention to detail. Not only did they address the specific issues I had mentioned, but they also performed a thorough inspection and recommended additional maintenance that was clearly necessary for the long-term health of my car. I was pleasantly surprised by the efficiency of the service. The work was completed within the estimated time frame, and I was back on the road with a car that felt like new again. It's not often that car service experiences are this hassle-free, and I want to express my gratitude for making it so. Please convey my appreciation to your entire team, as their dedication and expertise made all the difference. I look forward to my next visit to your establishment."