Discount Tire 18643 Northeast Eider Court, Beaverton, OR 97006

"Arthur was great. He greeted me right away and tested my tires. This was my very first time getting tires changed, so he told me about tires and told me what I needed and what would the best thing to do, so I chose to replace all 4 right away. He quoted me about 2 hours and my car was ready in less than 2 hours! The kid that changed my tires and brought me my keys was also very friendly and made sure I didn't have any questions before I left."

"VERY quick and easy; Ryan greeted me outside before I even got out of my car and got me going immediately- he was direct and very helpful. Jerry was one of the techs (I believe) who fixed up my car; he pulled it up for me and did fantastic work repairing my tire after it got a shard of metal embedded in it. Plus, the service was free!! All in all, I’m very pleased; I’ll definitely be returning."

"Check your lug nuts and air pressure when you get home or you might get a surprise! This feels like a cliche review; the staff was helpful ordering my tires on the phone, making an appointment and setting my vehicle up to be serviced. They made sure to note some oddities about my vehicle. After this the service in the bay was not good. I had some maintenance to do on my van when I got home and couldn't remove the lug nuts from one wheel, even with my impact wrench. I eventually removed them with the help of a breaker bar, glad I wasn't trying to change a spare on the side of the highway. After that I checked the air pressures and all four were different. I'm happy with my purchase but only went with discount tire because they had the tire I needed."

"Employees are always friendly and helpful. I placed an order and appointment online but unfortunately the manufacturer stopped selling what I was after. I was called by the store to let me know, they were able to point me to a couple alternatives that they could have by the time my appointment came up. I was not a fan of spending more but the options were good to me. They got me in and adjusted the order and will still get me out the door as planned. I have been very pleased purchasing tires and rims for my cars here. The online ordering is so convenient especially when I like to tire shop late at night. Service is always outstanding and quick."

"It’s funny how this location proudly displays a sign to delight customers and my experience was terrible. Promised a hour wait, they even sent me a text saying an hour, they said on the phone they weren’t busy so I came because I live 10 minutes away, after waiting an hour and half in a fairly empty waiting room, I asked is my car ready (bought 4 new tires and warranty) they said oh we’re busy and behind, they haven’t even started on my car, I said I’ve seen 7 people come in without and appointment and get served and leave and I’m still in the lobby! I could tell they screwed up by the look on their faces. Jayden a young kid at the desk knows nothing about customer service, he’s unprofessional and needs to go in the back far away from customers and stack tires until he’s older and understands customer service. I used to love buying tires from this location but I will recommend others now until management can do what their signs brag about and delight customers."