Gentle Dental Sherwood

"I still have a couple of things to get done but so far my experience has been great. The Dentist and oral surgeon are both awesome and very professional. The assistance are friendly and helpful. The receptionist are thurough. No hidden fees. I am happy I chose them."

"Everything went great. Very professional in all respects. Dentist has worked diligently to save a molar. I a"

"See the post from H. Smith- the exact same thing happened to me. No cavities, went in for a normal cleaning but Dr. Nedelcu said because I had recession on my gums (3's and 4's) that he recommended (remember that word) I do visits every 4 months for a deep clean. I told him I would need to check my insurance first. The hygienist then came in with a form for me to sign that they would now be billing insurance for the deep clean + $50 to me out of pocket. I declined and said didn't come for a deep clean, so Dr. Nedelcu came back and said that because of my gum recession he recommended (yes, he used that word again) that I do the deep clean. I again said I just wanted the regular cleaning to which he responded "you can't". I asked for clarification, mainly that if I didn't go with the upgraded cleaning I couldn't get any cleaning today? His response was "yes, it would screw up all the insurance now". Folks, that's not a recommendation, that's an ultimatum. But it gets better. Seeing as I had already been there for 45 minutes I decided to just do the deep clean and then never go back. The deep clean consisted of the hygienist (very nice by the way) cleaning my teeth with a normal scraper. Took about 15 minutes. I asked her what was the difference between this deep clean I just got and a regular cleaning, and the answer basically boiled down to "well you have more exposed parts of your teeth so there's more to clean". I've gotten more thorough cleanings from my previous dentist (had to leave b/c we moved) and they were never these "recommended" deep cleans. Pretty sad. Gentle Dental could have had a customer for multiple times a year. Instead they got a one and done, $50 extra bucks (plus whatever they billed insurance) and a staunch advocate against that company to anyone bringing up anything dental related."