Madness Motorworks

"I was visiting family in the area when I discovered that my Mini was way overdue for an oil change. I didn’t want to travel home before getting it changed. They managed to find a spot for me in their schedule and were extremely friendly and professional. I won’t hesitate to schedule work at this shop in the future. Highly recommend."

"I had a water leak I needed fixed, as my 2011 clubman was accumulating water in the boot’s spare well They had the car for a few days and diagnosed the antenna as the culprit with high confidence. I paid $800 for the diagnostics and antenna replacement. The leak is not fixed, and water accumulation appears much worse/faster than before—only two days after picking the car up for repair (which is frustrating). I normally service my car at the Mini dealership but thought I’d give some of the Mini-centric garages nearby me as a shot. I will continue to service my car at the dealer moving forward."

"George is great to work with. He and his team took care of all the issues I had with my car. We had a bit of a miscommunication while he had the car, but George took care of me 100% to make sure I was happy. Would recommend him to anyone that owns a mini."

"I have used Madness Motors for three major repairs of my Mini Cooper S. I recently purchased the Mini and was aware of the necessary work needed. George(owner) and Jared worked on my car and the results were excellent. Also, the professionalism and no nonsense communication were beyond what I normally would expect. Len, happy mini owner"

"I went to this repair shop recently for my 2009 Mini Cooper. The service was decent to start, they were able to replace my timing chain in a little over a week. They convinced me to do a few other small jobs that they deemed necessary so I ended up spending a few hundred dollars more than planned but it wasn't too excessive, other than needing to drain my recently changed oil and only using/selling particularly expensive oil to refill. The real annoyance came after as they scuffed my passenger-side rims and damaged a tire before they returned it to me. This was particularly annoying as the rims and tires were recent new upgrades to the car. As I wasn't originally expecting anything like this I didn't notice until a couple days after I received my car. (In that time the car was taken on 2 short drives and wasn't in any locations that could cause the damage, which I can prove with GPS tracking.) Pictures were also taken before the car was brought to the shop and when it was first noticed, showing the damage done. George, who I believe is the owner of Madness Motorworks, has claimed this was not their mistake due to trust in his employees and some security footage he watched but did not share. He was also out of town while the work was done on my car. Because they have been no help and are trying to pass the blame after causing damage to my car I am writing this review to share my experience. I'm stuck paying to fix it myself now, but hopefully this won't happen to anyone else."