O'Reilly Auto Parts 4615 U.S. 101, Florence, OR 97439

"You know, I've done a bit of business at O'Reilly's since they've come to Florence and have had excellent service. Unfortunately my wife was sent down there to get her battery tested yesterday and got laughed at and belittled because she doesn't know anything about cars and didn't answer (the guy behind the counter) Brian's questions properly. Now my wife's a tough woman and I can tell you personally it takes a lot to get to her, but this experience nearly brought her to tears. You've lost my business for life! Great place to send your wife gentlemen if you want to see her get belittled and laughed at. Don't worry, Thanks Dan, at Les Schwab, for helping my wife while I'm working out of town. ......Update......A generic automated message here with a link to your website isn't going to, as you say, "make the mark"! If you really want to make it up have Brian reach out to my wife and personally apologize. We are not hard to find on social media. The whole community knows us. That will be the only way. I doubt you will though."

"Anthony & Mike gets 10 stars! Took extra time to help us check our RV batteries. Very helpful and friendly service. Thanks guys!"

"Anthony and Dustin were exceedingly helpful when our van broke down. They helped us get everything running so our family could continue our road trip. It's scary being broken down so far from home, but the staff here were very friendly and knowledgeable and extremely helpful."

"Excellent service from Lu and all. Had an alternator go out on our 2003 F250. ORileys had all the parts and made great suggestions too. Had extra tools that missed our tool box. Thank you for helping us out!!"

"If I could, I'd give this place 100 stars! I was stuck in Florence on a Saturday afternoon 75 miles north of home when a serpentine belt shredded. Chris at this store got permission from the manager to give us a hand. Believe it or not, he replaced the belt and had us on our way within an hour. What a great guy, and what a great store!"