Bi-Mart Membership Discount Stores 4310 U.S. 101, Florence, OR 97439

"For over 30 years Bi-Mart has been my go to place for almost all of my household needs until yesterday, 3/3/24. My renter, came with me to help pick up items for our house and our yard, I asked about the TV's that were on sell. The one I wanted was sold-out and I asked for the display model. I also asked that it be wrapped for safe transport related to no box, which she said she would do. The TV was placed on a bench up front without extra protection. When we got to the checkout, Abdul, my renter, was told. by the checker, to take everything out of the cart and put it on the counter. I was asked if I needed bags and three bags were placed in front of me on the counter. I started bagging as he expected me to do then noticed one of my pots placed on the counter had gotten cracked. I was told to go get another one. I did advise him he could probably finish bagging because I assumed it was in his job description and I had to go get a pot. The customer service was the worst I have ever seen in a store I have loved in Springfield, until moving to Florence, for so many years. I can honestly say it brought me to tears. It's not a place I ever want to go back to again."

"Glad they finally got ammo back in stock again I felt like they weren’t ever gonna re stock them . Happy I can go there to get what I need rather then having to drive all the way to the valley"

"I like Bi-Mart so much more than Walmart. Also with the money I spend there, the store is employee owned. Walmart, the money just goes to more political junk. I always choose Bi-Mart when possible."

"Great inventory. The only reason for the 4 stars is because I had to wait at the sporting goods counter for 5 minutes on all 3 of my last visits, staffing lacking some, otherwise great."