Beaverton Honda Service 10760 Southwest Canyon Road, Beaverton, OR 97005

"Had been going here for years but recently the service department has really dropped the ball by missing things and/or ordering incorrect parts, etc. It’s the attention to detail that just isn’t consistent anymore. Also, when getting call backs, the phone number is from a weird non-Beaverton number that hangs up on answer so it’s confusing to know if it’s legitimate. I had to call the reception every time to get ahold of my service advisor. They make a great reason to go to a different service center."

"I took my manual 2015 Fit in for an oil change. I left with more lights activated on the dash than when I went in. As I drove away from the service center, the clutch kept dropping, almost killing the car every time I accelerated. When I brought it back, they told me mice chewed through the wires and that the air compression was causing my car to malfunction. Why wasn’t it malfunctioning on my drive in? The mice chewed through the wires in the short time it took to change my oil? I won’t be back for service. I am considering getting a Toyota after receiving phenomenal service at Beaverton Toyota on my partner’s vehicle. I’m giving the experience two stars because they didn’t charge me to fix the alleged mouse issue and they tried their best to fix the problem."

"Used two services from this place: a wiper reservoir replace/install and oil change. Both services required a return to fix correction; the oil change in particular required me to get a tow since all the oil leaked out. Cashier people are incredibly friendly, but that's not what I look for when I service my vehicle. I will be making the extra drive to Vancouver's Honda for any other fixes."

"Took my car in for a routine oil change today. I had an appointment and they quoted me 1-1.5 hours. After 3 hours, there was still no sign of my car. I went to check with Lance and he said my car had been having battery issues and died 4-5 times. He asked if I had any issues with it and I said it had never died or had issues in 9 years and I had a relatively new battery. He continued to try to blame it on me and say I must have a bad battery. Eventually, he called the techs and they admitted to leaving the hazards and lights on for hours which killed it. He said he would give me the oil change for free because of this. Then he told me to sit down and wait until they could get my car back and running. As I was leaving to sit down, he yelled at me “by the way your car needs a lot of work, it failed almost every test and you need to take better care of it.” I said there’s no way I always take it in for routine care. He said sit down and he would explain later. When they finally got my car back to me over 3.5 hours later, I asked how it failed all the tests. He laughed at me and said what are you talking about it only failed a few. He then said the filters and tires needed replacement, which I know are brand new and tried to charge me for a ton of service I know my car doesn’t need. Ultimately, he admitted my car has way less miles than normal and they are just guessing what needs to be fixed and it’s up to me to confirm it. I did not appreciate being treated so disrespectfully, blatantly lied to, and blamed for their own mistakes. DO NOT go here if you are a young woman. They will try to take advantage of you and charge you for unnecessary service and treat you like you’re stupid. I will never be back to this location."