Clement Air Conditioning

"Honest"

"One of my AC units was going in and out. It I called and they had a very knowledgeable, professional, technician at my house about 2 hours later. They performed general maintenance on the unit and got it running again, but did inform me that it was an old unit and would need replaced soon. Fast forward 2 days and the unit went out altogether. I called again, and again the same tech arrived within a couple of hours in the late afternoon. He informed me the system was dead, and told me he could have a new unit installed the following morning at 8. They showed up at 8, installed the new unit and thermostat and patched the massive hole left by the old thermostat. On top of that, they credited me for the repairs that just didn’t work out a few days before. Last winter I called one of the “other guys” to fix my furnace and paid for each step of their troubleshooting process: $500 to reset a switch, another $400 to replace the switch, another $1200 to replace a fan motor, plus a couple hundred more for resetting the circuit…. Bad business. Clements understands the customers satisfaction and quality work come first. Won’t ever use another “other guy” again! Thanks Greg!"

"We've been very satisfied customers of Clement Heating & Air Conditioning for many years. They are friendly, efficient and responsive. It's always a pleasure to talk with Robin Clement in the office and Gregg is very easy to deal with. They've done installations, maintenance and repairs for us. Their prices are reasonable. They are usually very responsive (Hurricane Ida and the pandemic upset the schedule a little, but it's done that with so many tradespeople). We expect to be their customers for as long as we need AC!"

"I have used Clement A/C for years and thought they were reliable and dependable. BUT, while working in my attic they leaked water and it ran downstairs onto my bathroom ceiling. I had spent close to $10,000 for various repairs. I was assured by Greg Clement that his brother-in-law would call me to paint it. I never received a call. I called Clement A/C to ask why no one has followed up. I was assured by Amy ( always pleasant) that Robin (Greg's wife) would call me back. She never did. I called back and spoke to Robin and Amy, and never received a return call. it's been over a year and no one has ever followed up. I paid the $700 to have my ceiling repainted. I just called them again to tell them I was not using them anymore and why. Amy wanted me to talk to Robin. I said "no" because this has been a ridiculously long drawn out event that could have been resolved a year ago."

"Very attentive. They treat u like family. Would recommend to snyone"