Big Easy Collision

"You will not receive your car back in a timely manner. Go elsewhere. I was quoted 5 days for a minor fender repair which turned into 6 months after their poor management. There is still a piece dragging on the ground under the car after the repair but Im afraid to bring it back because I cannot afford another 6 month rental car experience. Now I have received my car back but I need proof the parts were on back order for so long in order for insurance to reimburse me for the rental. Big Easy is dragging their feet on that as well. That should be a simple call to the dealer or a quick visit for the old records but I'm still out a lot of money waiting on them to send proof. I got my car back in September and I still haven’t received those old records so I can be reimbursed for the 6 months of rental car fees. I call back weekly but no one can give me the documents I need. This place is very poorly run and I have spoken with a lawyer because this is ridiculous. Insanely unprofessional."

"They took too long with my car. Plus they gave me runarounds about when it will be finished it's a fact that my car is not the only car they have to work on but still. I'll give them some stars for the fact they did a good job on my car I just wish they had better sense of urgency."

"GOOD CUSTOMERSERVICE, but I felt for the time period they had my car 1 month& 1 week time to be exact. The repair work should have been spectacular. IT WAS NOT it looked like it was a rushed when I got it back. I had to point out a few raw details that they were quick to fix though, and would have loved to find my car's tidyness the same way I turned it it, but that didnt happen. I had do a deep cleaning of the inside and outside of my car, and take it to the dealer for service,because all fluids were drained /dried up for some reason, which is probably due to the full inspection they had to to the car."

"They Made my 2016 Tundra look brand new after i got hit. Thank you to Lisa and Larry for their outstanding customer service. I would definitely recommend them and I hate everyone, but they're cool."

"Our company was contracted to many collision centers and Ceramic Coating shops. This is a center worth reviewing because they do an excellent work and needs to be shared. From the top of management to the bottom, their professionalism is amazing. They have a unique system to be fast and effective. Their facilities are unlike anything we ever seen before. When it comes to Ceramic Coating, they are by the books! They do it correctly, and they do it right. We been to other Ceramic Pro shops, and we will say this is the best Ceramic Pro shop in the NOLA area. No other Ceramic Pro shops come close. They are clean, understanding, and assuring. “Protect your investment” is definitely a motto they stand by."