United States Postal Service

"I receive my mail regularly from this post office and have encountered a few issues from time to time. Ms. Angela is consistently the person I interact with, and she has always been incredibly kind and helpful. She ensures that any problem is resolved promptly. She is truly an asset to any business and a fantastic employee to have."

"It’s sad that I have to write this review, but it’s very evident through the lack of manners and people skills how much the employees don’t want to be here. If you’re in a customer service-based job, you should not act like the customers are such a burden to you. It’s not the customers fault that you dislike your job or working at all. Why does coming to the post office to mail a package have to be such a rude experience? It took 5 minutes of me standing there for the employee to even come out to me, then she played on her phone for about a minute before even looking up. The employee didn’t even respond when I politely said hello and then when I let her know that I already had a pre-paid label, she said (with a very rude tone and attitude) “I knowwwwww! I can see.” Please quit your job if you hate being around people so much. Will go to the Bluebonnet post office from now on!"

"This is the worse post office. The lady at the counter with the dreads has always been a rude B****. I will no longer go to the post office, I rather travel to another city before using this one. Not only that, but they’re slow and have no urgency or patience but yet they want you to have patience. I see why this particular one have a low star rating."

"Once again this place has lost a package that they marked as being delivered and I have yet to see. This time it was personalized gifts that I ordered for my 2 children for Christmas. I have been waiting 3 weeks to receive this package all to have had the mail carrier either put in someone else's box or who knows where it is. This is frustrating and annoying. Then the actual workers in the post office are rude and very unprofessional when you go there to find out where your packages are. This is money I spent with a company for my kids to have a good Christmas gift from their mother all for the people who work at the post office to mess up and basically don't care. If there was a way to hold these people accountable for their mess ups, I bet they would care for how they treat people's packages!!! SO RIDICULOUS"

"First visit to this post office(but not my first to any in BR) and it was great. The self-service kiosk was down which meant a decent line, but it moved very quickly and smoothly! I was very impressed. Service was efficient and courteous. Will definitely make this my go-to post office in Baton Rouge."