Southern General Agency 3820 Coliseum Boulevard, Alexandria, LA 71303

"If I could give negative 5 stars I would! Horrible adjusters who have no answer for why the body shop has had my car pulled apart for 2 weeks waiting on Nicole Nuncio to get back to them! 2 weeks without a car for a bumper and taillight to get fixed and she never answers or returns calls! The body shop has sent all requested documents and pictures! Do your damn job!!!"

"Horrible insurance they don't offer No discount if you pay for 6mnths in advance if anything they charge you more. I was with them for more than 2 yrs decided to go back to Pronto Insurance at least with them I get discounts and cheaper liability and I don't get charged $5 for paying with my debit card."

"The insurance is decent, however the overall professionalism of the business is subpar as displayed through their website. I always have problems paying my insurance online, and as a result I am always inconvenienced by having to pay in person."

"HORRIBLE SERVICE! This insurance company is the worst I've ever come across! They are extremely rude and seem so shady.. they don't tell the agency that's selling for them certain policies. I was told since I activated on the 7th then my bill will be every 7th then I pay on the 6th one month and find out my policy was terminated because of no payment and when I dipute the fee they tell me the third party was supposed to tell me about the policy that they are technically only 15 days but then they give me like a 12 day grace period so it makes up theonth but depending on the amount of days of the month the due date changes.so I call the third party and they say they didn't know but covered the cost for me.. now I called to pay my bill yesterday and they were closed (which they don't say it's only certain hours on the bill) and I try paying on the website which conveniently it's down and I call to pay my bill accepting that I have to pay the fee and the agent that answered is extremely rude and continues to cut me off so for the second time I am forced to explain to the representative that she must here me out completely before speaking over me. it's infuriating!"