CHRISTUS HWC

"First and foremost I live an hour away and I've been trying to find a family friendly pool to take my autistic son swimming on the weekends because it's literally all he wants for Christmas. With that being said I called ahead and asked about membership during the week and the call went fairly well and was very informative. I come on the weekend and apparently the weekend staff is not trained on how to start a membership and knew absolutely nothing about services provided at the facility. I asked if we could just try the pool out because we drove a long way and thankfully they agreed. I now see that lane reservations are a thing but didn't know at the time because staff was not trained to tell me their rules and policies when I arrived. I'm glad I didn't set up a membership now because I won't be returning. When my son and I got out of the pool and tried to rinse off there was a Karen there stalking us and not allowing my six year old son to stay with me so we could shower in the locker room. She kept on insisting that I'll get in trouble for supervising my son and kept on trying to push us into a "family room" with no showers. So I wound up sending him into the male locker room and praying he was safe and was a nervous wreck the entire time while this woman was harassing me. The lifeguard had to stop me because I was about to leave our things because this power hungry Karen made me so uncomfortable. NEVER AGAIN."

"Unfortunately, I had a bad experience here. They insisted I do my fitness evaluation before receiving all membership benefits even though I asked to wait since I was pregnant. Then while I was on maternity leave, they cleared my locker and threw everything away even though they could have contacted me since my card in the locker had my name on it. They had told me my items would be secure despite the staff not putting my name on the locker. The locker was included in the level membership I had. I emailed back and forth with an employee to resolve it, and she stopped replying after saying she would investigate options for resolving the mistake."

"I love coming here. I love the atmosphere. The only problem is they need to clean underneath these machines at least once a week. especially the stairmasters"

"Very clean and friendly staff, lots of amenities. Located in a well lit and fenced area, with indoor and outdoor running tracks (12 laps/mile indoor, 2 outdoor). Tons of equipment, indoor and outdoor pool with lifeguards present, every weight lifting device imaginable. There is even a tennis court. The locker rooms have self locking lockers, showers, steam room and a whirlpool. I strongly recommend the boot camp class, if you're an early riser."

"Still good and fun. I have decided to actually shower not just shower off after my swim. That is working great. Rowing machines are good but I've actually rowed. Not enough pull but still good First day for me to swim laps. Perfect Nice shows and hot tub. I will use pool consistently and maybe rowing machine. Very clean and organized. I getting my money's worth. No entry fee in June and they pRO rated my June fee. I am glad I signed up. HWC is amazing and all I want is swim laps but rowing machine is beckoning me and I here it's call"