The UPS Store,

7350 Jefferson Hwy Ste 485, Baton Rouge, LA 70806, United States

"My experience at the UPS store (3236), 7350 Jefferson Hwy, was exceptional. The customer service agent: RYAN was very professional! Ryan went above and beyond to help me solve my problem. He was more than determined to help; without any hesitation!!!! Ten (10) stars for Ryan!!!!!"

"Very friendly and they took care of all my needs with 2 UPS packages and 1 USPS package. One stop shipping! So convenient and fast."

"I can understand why they have only 3.4 stars for reviews because I wish I could give zero stars to submit my experience. I have ALWAYS used this location and ignored the unpleasantness of the employees but today I totally understand why the employees are so angry; probably the RUDE owner and manager. I dropped off a return package on November 20th and as of today there is still no tracking. There system was offline this day but I have receipt of drop-off. I nicely called this morning and the lady advised me to call back after 12 noon when manager was there. Called back as instructed and provided my situation but there was immediate rudeness when I nicely asked for an update. The owner/manager hung up and I called back because I needed more details on something their store messed up. She answered again still sounding mad, bitter, and angry for no reason as I called the store both times with no hostility and anger in my tone. I was told to never call or visit the store again and there were 13 other stores I could call for assistance. I will be sure to never visit this location again because these calls really disappointed me when I’m only the customer that’s not mad about a problem they caused but only want situation handled."

"I had a wonderful experience at this UPS. I had to mail my mothers christmas tree across the country. Karen and Teril both were so helpful. They made it happen!!!! It was so appreciated these two were amazing!!!!!"

"I recently moved and I shipped roughly 6-7 very large boxes from this store. The woman who helped me was incredibly kind and helpful. I just got all of the boxes to my new home and everything is in great condition! Thank y'all so much!"