PODS Moving & Storage

"Very easy to book, delivery was prompt and representative was courteous. I would recommend PODS to anyone."

"I could have had a better experience with PODS. The pricing is not competitive. I should have done more research. I was not aware of all of the services that they offered. The representative was not very helpful at all with that. I will not recommend PODS to anyone that I know."

"The company is good for storage in your driveway but that is about it. Moving out of state dont recommend. I had a problem with my lock and keys. Received my pod in Louisiana, unable to open it. My entire house in it. So if you have any concerns, good luck there is no communication between departments. They only received a 3star from me is because customer service representatives went above and beyond to help me."

"I recently purchased a pod in order to move from Louisiana to Tampa FL for school. Everyone’s phone number registers on their caller I.d. and the person who I talked to repeated it multiple times. I assumed that everything would be fine, and I would receive a call during the scheduled delivery time. Apparently the number was put in incorrectly, and I never received any calls. The pod never came in during the scheduled time, and I assumed that they were late. 30 minutes after the delivery time, I was sent an email In which they informed me that that they changed my delivery date of the pod to two days after I will have already left. My level of anger can not be explained. I contacted pods, and the only answer that they gave me was that a ticket was put in, and I had to wait for a response. I am moving in less than five days and am in need of immediate assistance. If this doesn’t go through, I will have to go through another company to get moved. This will cost me an immense amount of time and money due to it being so close to the moving date. I thought that this company was going to be great for me, but it has ended up being an absolute disaster. Update: I ended up having to cancel my order. I had to call them back just to get more information and to try to get this issue resolved. They simply said there was nothing they could do. They have a great marketing and advertising team, but they lack heavily in customer service. My entire move has been altered because they did not pay attention to detail and did nothing to accommodate for my issue after their mistake. It is slowly turning a nightmare due to their lack of effort. I know I’m only one customer and my business will be easily replaced, but I matter even if only to myself. I would not recommend this company to anyone."

"What has been the most uncomfortable, irritating experience I ever had to move. They were helpful in the beginning getting the pod to my house but anytime after that has been hell and to top it off, they want to charge me 355 extra dollars for a schedule they could not keep or do in a timely fashion. And not only does the people now the phone don’t know what they’re doing. They can’t schedule your deliveries to your new house or your new location when you tell them to schedule it and then to go less than 600 miles they want to take three weeks to deliver my pod to my house, then want to charge me for storage this is very unprofessional and very disappointing. I will be getting a lawyer involved in this. Good luck to anybody, whoever uses part of the future."