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Enterprise Rent-A-Car
909 East Georgia Avenue, Ruston, Louisiana, United States
About the Enterprise Rent-A-Car
Enterprise Rent-A-Car is a renowned car rental institution located at 909 East Georgia Avenue in Ruston, Louisiana, United States. With a wide range of vehicles available for rent, including sedans, SUVs, and trucks, Enterprise is known for its exceptional customer service and convenient rental process. Whether you need a vehicle for a business trip, vacation, or just around town, Enterprise Rent-A-Car is the go-to choice for reliable and affordable transportation.
Photos of Enterprise Rent-A-Car
909 E Georgia Ave, Ruston, LA 71270, United States
Opening hours of Enterprise Rent-A-Car
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Enterprise Rent-A-Car
"My company reserved a car and traveled with Uber ($80) dollar ride all the way from Monroe LA to here to get it just to be told they didn't have one. They said they called but they didn't call me and I confirmed they didn't call my company. Had to take another Uber for another ($80) back to Monroe LA to get a car from Hertz which took care of us. Now my company is looking into dropping enterprise all together and they use their services everyday. Also the bathroom was so disgusting and looks like they haven't cleaned anything in months In the office. Avoid at all cost they are rude and unhelpful, you can tell they are there to just collect a paycheck and that's it."
"Great staff and courteous too. Always friendly and acknowledge your arrival even if busy. Not sure about vehicle selection since I was transferring the vehicle between accounts. I have noticed since Covid there has been less vehicles available amongst all rental car agencies."
"If I could leave zero stars I definitely would. This has to be the worst location in history of Enterprise. Reserved a rental days ago only to be told that I would be out on a waiting list which was fine. Days go by and I still haven’t heard from them so I called to see has anything been returned only for the guy to tell me that they have to take care of the people in the lobby. At this point I’m pissed because I’ve been waiting for days. So then he put someone else on the phone and he says well I should have a new shipment coming in at 12 now mind you it’s Saturday they close at 12 so for him to sit on that phone and lie like that is beyond unprofessional & this is not the first time this has happened at this location. I’ve been an Enterprise customer for years & I never have any problems unless I deal with this location. They will NEVER have to worry about me again."
"I used to rent from them all the time and it was fine. The last time I did, I was given a car with “damage on every panel”. During the walk around she told me “all the damage had been documented.” About a week after I returned, I noticed I had not gotten my deposit back. I had to call them and ask why and they claimed that I had returned it with damage to the rear bumper and they filed a claim before even speaking with me. They said they called me but it was my boyfriends phone number they had for some reason. I called so many times trying to speak to a manager and they said “she’ll call you back” I had to ask them several times to change the phone number on file to mine so that they would reach me, but yet they never did. I even went up there to talk to the manager but “she wasn’t available”. They filed a claim with my insurance and put me on their “do not rent” list. They definitely put that damage off on me because they could get away with it. They were rude and didn’t try to resolve this with me, and just gave me the run around. TAKE PICTURES OR VIDEOS OF YOUR VEHICLE BEFORE YOU LEAVE. Or better yet, just don’t rent with them."
"We called Enterprise in Ruston, LA to rent a car for my husband to travel out of town for work. Our rental car was suppose to be ready at 12:30. An hour and a half later and still no car. The phones are ringing off the hooks here and being ignored. No one is answering phones and this place is lined up with people waiting on their rental car as well. This place is poorly managed and very unorganized. I will be contacting Enterprise Corporate office about this."
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