ABF Freight

"ABF Freight is best"

"I was wondering is this a Monday-Friday job and do you have a unload position available."

"This my first time using a moving service and the gentlemen who helped me, Buddy, was extremely kind and patient in answering my questions about the process regarding pick up and delivery. He put the pods in a great spot for me to load into."

"If any Military is looking to use ABF Freight for your move I advise you not to. The problems that occurred with them not being able to deliver the truck to the house are not worth the small amount of money they refunded us. We have two entrances into our neighborhood here In West Virginia. We advised them not to use one of those due to how steep the road is. Friday at 3:00 They called and informed me that my driveway was to steep and dangerous to park the truck on. However we found out later that day from the driver who came to look at my driveway that he had never made it to the house only to the entrance we advised him not to come to and made his decision based on that. They never looked at the 2nd entrance to the neighborhood nor the driveway in person. They then proceeded to tell me the truck was at the loading dock 30 mins away and we would have to unload the truck there. We then had to arrange for the truck to be parked outside of their facility due to the fact that they are closed weekends and with my husbands new job he wouldn’t be able to get there during the business hours and we didn’t want them to charge us storage fees for the amount of days it waited there for us to be able to unload it . Our next challenge was to find a Uhaul truck available for Saturday. With no luck finding anything within a 60 mile radius that wouldn’t cost us an arm and a leg in mileage and gas we resorted to use a 6 x12 trailer. When my husband arrived Saturday morning he started unpacking the truck only to find out that the hill they parked it on caused the truck to lean to one side This made unpacking a truck full of heavy items very difficulty. things kept falling on him and to the floor of the truck. Cinder blocks , bike , and fence for examples feel on top of my husband.The stability of the extremely tall ramp from being on that incline also played a big part into the trouble of getting items from the truck to the uhaul trailer. He managed to unload a great deal of stuff despite these problems. On Sunday my husband arrived to unload the rest of our belongings only to find that over night trucks had been parked in front of ours and to the side of ours leaving no room to pull the uhaul close to the truck . So my husband had to park it down the hill a little only to make the process of him unloading and loading more difficult. I must add that we thought that this would be an easier way for us to move as we know no one in this new town and my husband would be unloading the truck alone. The $400 that they refunded and the attitude from some of the employees ( $300 being the delivery charge for door to door service, and $100 for our troubles) compared to what we paid them isn’t enough for the stress it has caused on my husband and our family during this move and I would hate to see another family go through these same problems."