Brookshire's Pharmacy

"Pharmacy has been absurdly busy lately. Like the car line is 10 cars long and the in store line is 20 people long. If you try and call at any time at all theres always 3+ people ahead of you. Idk if its because they shortened their hours (closed on sundays, only open till 4 on Saturdays) or if they're understaffed or what but its gotten to the point where its flat out ridiculous. None of this is an exaggeration. You'll be waiting over an hour just to speak with someone. I added an extra star because at least everyone there is nice."

"I feel bad giving only 3 stars because the people are very nice and I know its not their fault, but it takes a long time. Ever since they switched to Walgreens inside the brookshires the pharmacy kinda sucks. It took an hour and 23 minutes to drop off a prescription and I'm currently in the drive thru line waiting. There's about 10 cars ahead of me and its 4:40, and I haven't moved in the last 30 minutes. I honestly don't know if I'll get the medicine before they close at 7. Please whoever is running the new policies, help your employees and fix this!"

"This pharmacy is HORRIBLE! DONT GO HERE! They lose prescriptions, give the wrong prescriptions, and hang up on you. Not to mention they are RUDE!"

"I called the pharmacy this morning and I am so disappointed because they put me on hold for three hours and dropped my call. I understand that everyone is busy but three hours is a long wait just to inquire if my medication is ready for pickup . I hope they will do the same way Brookshire pharmacy did before. This is one of my favorite grocery store. The staffs are very friendly."

"This used to be my go to grocery store because they have just about every thing I need. The pharmacy is a bit slow. I would give this store a 5 star, but ever since they put the self checkout in, it seems that the cashiers are a lot slower. Then every time I go through self checkout during the day time, there is this middle aged white woman who seems to racial profile me. She comes out of nowhere and will make to where she has to clean near you while watching your transaction. I used to work asset protection, so I know what she is doing. This happened to me 3 times with the same lady, so it’s no coincidence. She’s not looking over the white people shoulder (who steal more than black people). Then when I ask her for assistance with my military discount, she gets all mouthy! She needs diversity inclusion training."