Walgreens Pharmacy 2107 Airline Drive, Bossier City, LA 71111

"I regularly used this pharmacy for at least 5 years (off and on for 10 years). I know this job can be taxing for the pharmacists, techs, and cashiers, so I always made sure to greet them with a smile and try to show them kindness when I had to interact with them to either fill or pick up a prescription. I try to see the good in people, try to excuse their annoyed attitudes and dismissive treatment of me and others, or sometimes their outright lack of acknowledging me or another patiently standing where they ask you to - behind the sign - for over 25 minutes. I do wish I recalled the name of one woman who worked there who did actually speak to me kindly and didn't make me feel like I was some unwanted visitor to their establishment instead of a paying customer/patient. 4 out of 5 times I was either told that I'd have to wait another hour or two at least (even after calling and waiting on hold for no less than 30mins-but up to 2 hours at times) and even though I was told by the phone "technicians" or even the pharmacy themselves that it would be ready within 2 hours. So I'd wait for those 2 hours to pass before heading up there, then wait in line for 10-30 mins, only to be told that it wasn't ready and that they're "working on it" or will "get to it when then can". I thank God and a doctor who recommended me to another pharmacy. One that also accepts my insurance, and may only be open on weekdays, but it has saved me so much time, stress, anxiety, and hassle over these past months. I was amazed and thanked them for being so much different than what I was used to. Something must change with how Walgreens operates their pharmacies and start hiring better staff and more of them. So many people are fed up, taking a stand, and are finding the alternatives we must have in this country to keep monopolies from doing exactly this to us."

"I have to give at least 1 star but would give 0 stars if there was an option. they are the rudest pharmacy in all of north Louisiana!! I’m told “I can’t count” by the pharmacist because I’m trying to pick my medication up on the day I run out and treated like a drug abuser because I’m there a couple hours early!!! I get it They are saving lives. they don’t have time to be nice to customers. I miss my old pharmacy but Walgreens bought them out to."

"1 o shed road is great. Love the service!! The 1 on airline drive in Bossier was 40 minutes at the drive threw for pick up and 1 hour to drop off mefs"

"Waited for just under and hour today, waited for about 25 minutes a week and a half ago at this location. Poor attentiveness and customer service. I don’t blame the workers because they can only do so much, the general manager or district manager of this location has to do a better job of scheduling during peak hours. I avoid this location at all costs, and I advise everyone do the same. Save yourself the frustration and go to the location further down airline or pick a different brand of pharmacy completely. This one sucks."

"They used to be good but there is one girl working in the pharmacy who acts like you are interrupting their day by picking up prescriptions. They are rude and dismissive and for goodness sakes don't ask a question about a prescription. On top of that the pharmacy isn't open 24 hours any more. Seriously considering moving my prescriptions elsewhere."