Ochsner Urgent Care & Occupational Health - Metairie

"This was the worst experience we’ve ever had at an urgent care. The staff was more concerned with getting off for the evening, rather than treating the patient & explaining to her about her diagnosis or what meds were being ordered. The wrong prescription was sent to the pharmacy, which ended up being closed before we left the urgent care, leaving the patient without the advised care or any way to get back in touch with the doctor. This was after we double checked with the nurse about if it was actually eye drops that was ordered. So here we are 24 hours later without the patient getting the care she “urgently” needed. I don’t recommend this place to anyone. Complete waste of time, money & energy!"

"They don’t take Medicaid which is a big inconvenience for most people who don’t have the funds to pay out of pocket."

"I came here specifically because I was told I could get tested for meningitis in the facility. The person said yes on the phone and they do not. Do not go here based on anything that needs testing because you can’t trust their answer. So mad. I’ve been chronically ill for a couple years, and I’ve wasted so much money on con artist facilities. I feel like my eyes are bleeding chronically, intense head pain from head trauma due to a seizure and have neuropathy issues, and I was given a handout on what a headache is and caffeine pills. What a joke. Where are the good doctors?"

"Cut my leg open and thought I needed stitches. Dropped by to get it looked at. Got seen really quickly, within 10 got into a room. Karen got my history and vitals and such, she was very pleasant. Then a nurse practitioner Shannon came in and checked it out, and stitched me up. Everyone who I dealt with here did a great job, super professional and really friendly. They all deserve raises. I'm going to try not to cut my leg open again but if I do I'll definitely come here!"

"Believe it or not, I had an appointment last Thursday for 2pm and was out the door by 2:55pm. I was greeted with a genuine smile by the woman at the front desk. Every patient that came in after me was treated just the same. The medical assistant was courteous and treated me with respect. The attending doctor was just as nice and was very thorough with her discharge instructions for my upper respiratory infection. I was absolutely blown away with the level professionalism and kindness from the moment I walked through the door all the way back out. If you’re in need of an urgent care center, this is the one you want to drive out of your way for. Great job, Ochsner!"