MinuteClinic at CVS 2105 Cleary Avenue, Metairie, LA 70001

"They double billed me, I spent over an hour on hold to try to get it corrected before I just hung up, and the nurse practitioner there was an absolute moron."

"Went to this location for services today, I was feeling extremely bad and needed immediate assistance. I was told that there were appointments and no one could see me. There were absolutely no patients in the lobby or in the rooms. If walk-ins are not able to utilize this service, it should not be advertised. If healthcare professionals decide at some point in the day that they do not want to service the community, close the center and put it in a location that can utilize the support! All workers were in the office with the door closed!"

"Unfortunately, my experience with a particular nurse at this clinic was less than satisfactory. It felt as though she lacked the necessary patience and empathy to effectively understand my concerns. Despite providing her with a detailed form, she did not take the necessary time to thoroughly read it properly. I also didn’t know that this clinic does not take any insurance because according to her they only take cash payments. Had the communication been better, I would have had the opportunity to clarify that I recently obtained a new insurance and wanted to see if they possibly cover it but instead I just left and went somewhere else who took me as a walk in."

"What a great experience. I used the hold my place in line feature and was seen within 15 minutes of my arrival at the store. The NP was sure to check on everyone waiting and keep them updated about wait times. NP was very knowledgeable, wrote out a clear treatment plan for me, and even accompanied me into the store to make sure I got all the right over the counter medications. Pharmacy staff filling my prescription were friendly and had it filled within 5 min. All this on New Year's Eve! Fantastic experience at this minute clinic and pharmacy and feeling better already."

"Used the new feature, Hold My Place in Line, and was able to see the minute clinic doctor in less than 15 minutes on a busy Thursday afternoon. The doctor was kind and very thorough in explaining treatments. The programs they use during appointments were slow and seemed outdated compared to other doctor offices. But the lady was kind and even thanked me for my patience. Will be sure to keep them in mind for my next appointment."