Surge Entertainment

"Hosting a kids' birthday in one of the private party rooms was a breeze, equipped with everything from tablecloths to dinnerware. The attentive host ensured a continuous flow of food and drinks, and their punctuality had the room ready for an on-time start. The inclusive party package, featuring laser tag and preloaded play cards, offered a diverse range of games for kids and even entertained some adults. Despite the enjoyable experience, the pricing of certain video games drew criticism, requiring frequent play card reloads. On a positive note, the bowling and mini golf areas stood out for their cleanliness and ample lanes, accommodating large crowds. The laser tag room, featuring Drew Brees in the welcome video, added an extra touch of excitement. However, the downside included a considerable wait time when redeeming tickets for prizes, exceeding 30 minutes. Despite these minor setbacks, the overall experience was enhanced by the expansive and spacious layout. The separation of the food area from the gaming zones contributed to a well-organized setup. I would certainly recommend it for those seeking a truly fun-filled and memorable celebration."

"Where do I begin? The front desk girl with the long white fingernails was nothing but argumentative the moment we got there. She brought out a manager who had no clue how to help and she finally got a another manager and he was able to help us. The girl that was to take our food order while bowling showed up after we ended up going to the kiosk to order. We had paid for VIP service. She never came back. The kiosk. Signs all over to order from there. We put the order in, paid and waited and waited. We go to check and were told it didn't go through. The male manager had to come and fix the problem and he gave us one free sandwich. So we are into over an hour for food and it was not busy. 1 1/2 hours later it comes out but missing 4 orders. We had to go and get the food. Now we have the bathrooms. They are located down a long hallway past the kitchen. Plus the benefit of that today was we were able to see someone with their hoodie up sleeping on a table. We have only 2 positives here. The bowling was fun and the food was decent."

"I got the birthday special for my son (9) . The party started at 2. We got there went to the lanes giving to us, put every ones name in and the lanes wouldn't work we spent probably 15 minutes trying to get it to work than hit the “ Need assistance” button.waited for 20 minutes, no one came so I went and told someone. Waited for 30 more minutes for them to finally come and they moved us to another lane. Picked up all the presents, cake, every ones shoes and moved. Got to the new lanes put everyones name in Well only one of the lanes out of the two we had worked so half the kids had to just sit there (after already waiting over an hour) while I again went and got someone. Well it was 3:45 before everyone got a chance to play. The party came with pizza which was suppose to be brought out to us by 3. It never was at 4 I went and told them. 430 still, no pizza, went and told them again. We finally got it when the bowling was over at 5 something. They never gave my son his game card that came with the birthday package so I again had to go and tell them. I felt So bad for my son waiting for so long while being hungry took to the excitement about his birthday party and fun away. After paying close to $300 it was a very big disappointment."

"I'm not sure what everyone's issue is with this place. But I felt it necessary to come give a great review. If you have an issue with not enough staff, please complain to the times we live in right now. I know businesses are doing their best too staff places like this and restaurants, but the fact of the matter is no one wants to work these days and everybody has figured out a way to get away with not working and still make a living, because our government gives handouts left and right. Besides that this place had a ton of games that all seem to work just fine. The simulator private bay areas were so awesome, especially if you have a group that just wants to hang out. The bowling lanes look so nice, with nice booth seating instead of plastic chairs like most bowling alleys. Not to mention there aren't a lot of places around here that have mini golf and there is a really cool black light mini golf in there. Add in your laser tag and it's an all-around fun time for not just kids but adults as well. Everything was very decently priced and overall I'm very pleased that we have another fun place to go to here in baton rouge."

"I went for the pre-opening VIP night! There are TONS of arcade games. The bowling area is super nice with a luxury vibe. The miniature golf area is super cute!! I loved the New Orleans theme!! The laser tag area was super cool too. Eating area is wide open and the staff was on top of keeping it clean and sanitized. There are kiosks in the front to purchase or reload the play card, which allows you to play the games. The golf, laser tag, and bowling activities are a separate fee. The play card also keeps a tally of the tokens earned, in which the tokens can be cashed out for prizes. There are also separated glasses in room that perfect for hosting birthday parties."