Club Wyndham Avenue Plaza
2111 Saint Charles Avenue, New Orleans, Louisiana 70130
About the Business
Club Wyndham Avenue Plaza is a luxurious lodging option located in the heart of New Orleans, Louisiana. Situated at 2111 Saint Charles Avenue, this institution offers top-notch accommodations for travelers looking to experience the vibrant culture and rich history of the city. As a part of the renowned Wyndham brand, guests can expect exceptional service and amenities during their stay. Whether you're in town for business or pleasure, Club Wyndham Avenue Plaza is the perfect choice for a comfortable and convenient stay. Additionally, as a real estate and travel agency, they can assist with any property inquiries or travel arrangements you may have.
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Contacts
2111 St Charles Ave, New Orleans, LA 70130, United States
Reviews
"Our visit over New Year's, spanning four days, was marred by numerous disappointments. Despite booking our rooms four months in advance and requesting adjoining or nearby accommodations due to our family's membership, our check-in experience lacked warmth and insistence on additional services was off-putting. Our room on the 12th floor was supposed to have two king beds, but instead, we were assigned cramped quarters with smaller-than-expected queen beds. The room cleanliness was subpar, evidenced by a freezer spill and leftover trash from previous guests. Additionally, a dishwasher issue added to our woes. Sleeping was a challenge due to multiple factors: a drafty door requiring a makeshift fix, a noisy heater/AC unit causing discomfort and resulting in a sore throat, and incessant disruptive noises from the elevator system directly above our room, preventing any restful sleep, especially for someone with a sleep disorder. Despite our request to change rooms, the staff's response was dismissive, stating they were overbooked and couldn't accommodate us, even though we checked in earlier than most for the holiday weekend. The employees' lack of warmth and apparent disinterest in their roles further added to our disappointment. Regrettably, the overall experience led to illness, sleep deprivation, and constant migraines throughout our stay. While we appreciated the convenience of streetcars and the local food, the unpleasant encounters overshadowed our enjoyment of the city. This experience has deterred us from considering Wyndham or similar accommodations in the future. Despite the challenges, we had limited time off and planned this trip to spend time with family, which made leaving early unfeasible. It's disheartening that the employees knew our issues by only knowing our room number. Our hope is for the hotel to improve its guest experience, recognizing the impact it has on visitors who anticipate a memorable stay. I have a short 60 second video of the noise in our room and most people who hear it are alarmed. Too bad I can’t post it along with my review."
"Comfortable place to stay. No maid service during my 4 day stay but room supplies were plentiful. Bathroom was very small for the room size. Hotel desk staff were very friendly, helpful, and professional. Enjoyed my stay here."
"The rooms are very nice and clean. They had a hot tub which I didn't use. But if I were staying longer I might've. They have a nice balcony with a good view of St. Charles. Fairly priced. Would stay here again."
"We had so much fun staying at Avenue Plaza. The service was superb. The front desk attendants were friendly especially Kelley and Ryan. The rooms were clean and with the trolley right outside the front door we could get to anywhere in New Orleans easily for only $.40 per ride (seniors). I highly recommend the Avenue Plaza in New Orleans!"
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