Quest Diagnostics 701 Metairie Road Quest Diagnostics Psc, Metairie, LA 70005

"I read all the terrible reviews and came here anyway because it was the closest one to where I was and it has to be the worst loud in town hands-down. Just go somewhere else, anywhere else and save yourself time and stress"

"On-line and in office check-in was simple. Waited 5 minutes for my appointment. Blood for tests was drawn quickly and with no problem."

"Sat 20 min waiting for the techs to come to the desk. I only wanted to pick up an empty specimen container and signed in 2x. I even said hello 2x thinking someone would come to the desk. They are useless Need new people as this site is heavily trafficked."

"Employees there do not seem to care how long someone waits, as long as they get to continue their loud conversations & laughter in the back. Very unprofessional people working there. Also, it is IMPOSSIBLE to get someone in the phone to ask questions. Not everyone wants to sit at their computer all day leaving emails to people when a 60 second phone call would do. Super frustrating & I won’t be rushing to use Quest anytime soon."

"Very poor experience. Location takes walk-ins and closes at 4pm. Walked in at 3:45 to lights off. Thought it was strange. Logged into computer, scanned license and the woman turned the computer off on me and said their lab was closed and they were ready to leave that I should have made an appt. I said your sign says you take walk ins on the DOOR! No wonder several of the locations have closed by me. The tech could not even give me another location in the area. I had to call the 800# and go across town in traffic but I made sure to do so in their lobby that took at least 10 mins. Would have been quicker to draw my vial. I have always gone to Quest. Never again. Only Labcorp from here on out. Poor poor poor customer srvc."