Lafayette Wood-Works,

3004 Cameron St, Lafayette, LA 70506, United States

"Went to opelousas Walmart to buy a Iphone, the card was there, but had none man looked on thief sight told me pinhook store had four, and ambassador Cafferty store had 4 , drove all the way over there 30 miles or more had none hadn't any, coukdnt get the other store to answer phone so drove another20 miles none the, fix ypur stock computer ,"

"I am so disappointed. 23 years ago I built my home with all bedroom doors, closet doors, exterior doors ... from Lafayette Wood-Works. I was extremely satisfied with the service, the product, and the overall company. At present, I am doing a 1400 sq ft home addition and I went back to Lafayette Wood-Works to match the interior door styles for bedroom, bathroom, and closets. $8,000 worth of doors. I ordered the doors in advance and was told the doors would be delivered to the job site in three weeks. That was A MONTH ago. I am still waiting on bedroom closet doors. My calls are never returned. I have to repeatedly call. I have gone to the office/store location twice to get firm dates and I have been given THREE different delivery dates that have come and gone. I called a moment ago and my salesperson wouldn't even answer my call, but relayed a message through the front desk person to tell me that she was with a customer (remember I am a customer) and that my doors still have not come in. I was told (third date) that my doors would be in TODAY. I am now having to pay my contractor for defaulting on my contracted dates for materials and delays on the job. Lafayette Wood Works failed me and my family this time. They did not deliver the products (doors) as contracted and promised. They did not keep good communication on any delays or expected delivery date changes. They did not work with me to find good alternatives or options. And most of all they have lost my respect for them as one of the premier wood work / mill working companies in the Lafayette area. As I write this review.... I still do not have my doors. Very unsatisfied customer."

"Horrible customer service. Went in for a quote on a window and door frame because I bought from them when I built 16 yrs ago. Thomas said he would get back with me the next Friday came and went. Had left messages twice no call back. Finally I called again then he told me his estimator didn't get quote yet. He said he would call me either way the next week. Now I'm 4 weeks into when I first went into the place. Still hasn't called and it's been 7 weeks. I was practically begging to do business with them. I reached out 6 times and still no quote."

"Slow quoting, then when you get the quote and try to order, it they say they can not fufill the order. Very inconsistent answers, depends on who you talk with. Its like pulling teeth, to get your order, if they can do it at all.."