Access Home Insurance Co 9191 Siegen Lane, Baton Rouge, LA 70810

"I filed a claim for Hurricane Ida. They paid promptly what I thought was fair. Now they are claiming half my settlement was sent in error and they are working to find best way to resolve this issue. In meantime, they’ve gone bankrupt and LIGA has taken over. For a week I’ve fought panic attacks caught in a loop between my mortgage company that escrowed my settlement, Access’s adjusters, and LIGA who keeps referring me back to Apple adjusters."

"Annual premium went up, so I cancelled my policy and changed to a new company. Now, I can’t get my premium back from Access, because they’ve gone bankrupt. Access referred me to LIGA who referred me to Apple Adjusters who referred me to my local agent. Local agent is reaching out to the state. If you’re in a similar situation with this company, save some time and go directly to your agent. What a mess."

"Access Home went Bankrupt! I received payment for Hurricane Ida Damages, But it was made out to a company that we dropped back in 2017. They called and said that they are sending new checks in 7 -10 days. 3 weeks later when I called to find out when they checks are coming. I was told that Access Home insurance went Bankrupt and I will receive nothing! They already were paid for next years coverage also."

"Full payment for my policy was required when the policy became effective. A month later it was cancelled because of an inspection of the roof. I had a roofer inspect the roof, and he advised me the roof was in excellent condition and had 7-10 years remaining life. I provided this information, but they would not reinstate the policy. I have been informed by access that I will not get a refund for at least 14 days."