AutoZone Auto Parts

"Kendra was wonderful and very polite. She help me put on my windshield wippers on my car and she was the only person working in the store at the time."

"Today, I visited the AutoZone on Burbank Drive. The employee named Dyneisha who worked there was the rudest. I was doing a return but I purchased the item from another location and soon as I walked through the door and she saw that the box was open she automatically was like "oh no "we're not going to do a refund because the box was open. I didn't use tha item, I just wanted to return it bc I didn't need it. As I was leaving out I had told the other employee who held the door open for me that she was really rude and he's going to say oh she just having a bad day. That's not my problem that she was having a bad day even if you are having a bad day you supposed to treat your customers with respect and make them feel like they're wanted. If her last day was today it wasn't my fault that y'all are treating her the way y'all are treating her. I overheard her discussing it with another customer but you just don't be rude to a customer when you're having a bad day."

"Kendra was awesome. She came and changed out my old battery in my 2020 GMC Terrain SLT after being attempted to be removed by another sale associate and she did it in roughly 10mins. Kendra was a blessing to me and my family. She’s very knowledgeable and her hands are blessed. She is also very professional and kind. She deserves a pay increase for her efforts, hard work and diligence. Thank You Kendra, you did that girl in my heaviest New Orleans accent! -Christina A satisfied and happy customer"

"I came to this Autozone on Joor at night with a bad battery. Both the customer service rep and the manager were extremely kind to me. They tested my battery, I purchased a new one and they even installed it. I just purchased a battery from O’Reilly’s 7 months prior. The manager gave me my other battery for me to take it back possibly for a refund. Both employees customer service was impeccable. I would highly recommend this Autozone."

"I would recommend zero ⭐️ due to experience. I came in with a return and to just buy a different part. They said they could help when it was time to do the transaction they could not. I was not listened to but also told the wrong information. Furthermore, told that my battery was no longer under warranty. I went to another location and my part is under warranty till the end of the year!! I can say the manager was trying to be helpful but she was pretty much trying to fix the associates mistake. Associate seemed to not have a care in the world and went back to texting. Accurate training and an increase in customer service skills are needed."