Petco 3215 Louisiana Avenue, Lafayette, LA 70501

"honestly the worst experience i’ve ever had at any petco. i’ve been going to this location specifically for 2 years and every month i get the same thing. i do an online order for 2 bags of dog food and go in and pick it up. i have never once had a problem with this. today i went to pick up my order and the manger was checking me out and asked to see my ID. i am trans and explained that my name on my id doesn’t match the name on my account because i haven’t been able to legally change it. he proceeded to tell me that i could have chose to put my name on the petco app and bc i didn’t he couldn’t give me my order. again, ive been coming here for 2 years and no one has ever ask me for my id or given me any trouble. the managers name is jakob, i know there aren’t many trans people that live in my area but if you are do not give your business to this location. the petco on settlers trace is queer friendly and amazingly staffed."

"Checking into grooming appointment was fine, workers were nice. Grooming took close to 5 hours to find they never cleaned my dogs ears, didn't trim around his feet or toepads. Essentially 5 hours for them to bathe him and trim his nails. Called the following day regarding the grooming and the worker on the phone seemed very uninterested in hearing about the situation and stand-offish after telling them I would not be returning to their services with my puppy."

"I went into the store for the first time today. I have a Blue and Gold Macaw and we’re traveling with her. We were so fortunate to meet Angie in the store and she was absolutely amazing! She added that personal touch to our shopping experience and helped me find the items I needed for our baby Macaw. The store was extremely clean and did not even smell like a pet store! Angie truly impressed us and she was such a joy to meet! We will be coming back through and will definitely stop in to see her! Thank you Angie for being Amazing!"

"Great place great selection great employees excellent customer service prices are a little high but other than that I would highly recommend it if you're rich"