GoAuto Insurance
About the Business
GoAuto Insurance, located at 3611 Jackson Street in Alexandria, Louisiana, is dedicated to saving you money on car insurance in Louisiana, Nevada, Ohio, and Texas. With a focus on superior customer service, GoAuto offers the best prices to fit your needs. The friendly and professional team is always ready to assist you, whether you need a new quote, to make a payment, or have any questions about your policy. As a family-oriented business, GoAuto is committed to providing affordable car insurance to help you get back on the road with peace of mind. Their convenient app allows you to access everything you need, from getting a quote to managing your policy and making claims, all at your fingertips. Choose GoAuto for rates you appreciate from a company that appreciates you.
Photos
Location & Phone number
3611 Jackson St, Alexandria, LA 71301, United States
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Where do I start? What a terrible, unprofessional insurance company! I wouldn't recommend them to anyone bad attitudes & the worst-case customer service ever. My cousin wreaked her car and waited a week for the claim adjuster ( Jamie Hinojosa) to come out another 2 weeks after my cousin had to call him back-to-back for an update. Only wanted to pay for after-market car parts on her car. Once she refused the after-market parts because it would in deed void her warranty on her car. Come to find out Go Auto isn't BBB accredited. Her car sat in the shop for two months and all of sudden they wanted to total her car out. When she knows, it's fixable. Spoke with Roy Rivera he talked nice, but it was all lies and smoking mirrors. Lastly, Jamie Hinojosa, his supervisor, was very rude. This company needs to be out of business they are scam."
"When it's time to renew after 6 months, you have to make 2 payments in one month"
"I had to cancel my policy. Because I traded my car in. They said it takes 30 to 60 days for me to get my money back. Ridiculous handed to them."
"Be aware of Go Auto ! Geico has better rates . I have been a member with go auto since I was 18 (23 now) so 5 years . Never had a ticket , or accident . Go auto canceled my policy without notice . I was never informed my policy was being canceled until I went to pay my bill and it wouldn’t allow me to pay it. Go auto doesn’t care about its loyal customers. Hard enough I tried explaining to them I wasn’t in the state due to the military , but that didn’t help . I WILL NEVER recommend this company"
"With every interaction weather in person or over the phone I have had great and wonderful experience with Go Auto representatives and employees. The employees are very hospitable they take their time with the customers and they do they best to keep their customers happy and try they hardest to make sure their customers have affordable insurance. I wouldn't change insurance company for anything their representatives are very polite keep up the great job Go Auto I would recommend Go Auto without any hesitation.."
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