Walgreens

"I will no longer be getting my prescriptions from this Walgreens. The people behind the counter make me feel like I am bothering them or putting them out. Then, today, last straw, I walk in with my prescription at 11 am. They tell me it will be ready at 2 pm. Okay. I come back at 2:15. They say it won’t be ready till 2:45. I come back at 3:15 and they tell me they are out of this medication and I will have to go to another pharmacy. What?!?! I explained to her that this was my third time coming to the pharmacy and I don’t understand why they didn’t tell me before. She said she just got there. So does that mean my question is not valid? I am tired being dismissed and treated rudely by the staff here. Bye Walgreens by Whole Foods."

"This pharmacy staff seems incompetent. They had a prescription for 5 days and never contacted me to let me know they were out of the medication. When I went to pick it up and was finally told, in person, I asked if it could be transferred to another Walgreens where it was in stock. The cashier told me I could call around to different Walgreens to find out it was in stock then ask to have the prescription transferred. Is this Walgreens policy?"

"These reviews made me laugh. I can also confirm the pharmacy is awful. They do not answer the phone and have no idea what they are doing. They cannot answer the most basic of questions correctly. They would sooner just make something up or give customers an attitude before finding an answer. Their regional manager clearly does not care about these reviews though because there are dozens saying the same thing."

"I am trying to reach this pharmacy about a time sensitive prescription for a family member and (so far) have been waiting on hold for over 33 minutes (and I called the minute they first opened). I started with "three callers ahead" of me and there have been "two callers ahead" of me for over 25 minutes. It can't possibly be true unless they're sitting on the phone for 10 to 15 (or more) minutes per caller! I am not surprised they have only two stars and would take your business elsewhere. UPDATE: They finally answered after 55 minutes and said they "just opened because the pharmacist had an 'issue'" meaning the "3 callers ahead of you" automated message was a lie. Their phone system is obviously set up to say there are callers ahead of you when, in fact, they didn't open on time. I was told this prescription would take another 1.5 hours (even though it's needed ASAP) unless my kid wants to go in (while very sick) and wait onsite for 15 to 20 minutes. Given how long it took them to answer the phone, I don't trust that option so we will wait for the alert that it's ready and hope the 1.5 hour promise is not another fib. My guess is that it will be ready the minute the pharmacist's daily lunch break starts. (Should they get a lunch break when they opened 45 minutes late, and when Sundays are already a short day?) Just saying."

"This place is just the biggest chaos and disaster I have ever seen in my life! My husband been going to this pharmacy for years now.. Lately he had been treated terrible. Each time there is some issue with his refills. They are late with medications and mix dates up. My husband dared o mention it to them ( he had a problem refilling one of his medications once again) and has been told by a technician " well why don't you just go and refill it somewhere else?" Even his doctor called them, that was also ignored. This used to be a good pharmacy but now I would warn anyone who wants to come here."