CVS 14360 Wax Road, Baton Rouge, LA 70818

"I went to the CVS pharmacy on Wax Rd this weekend to pick up a prescription I was out for a week. The cost of the prescription was really expensive and my deductible was even higher than the prescription. Theresa the pharmacist over heard my conversation with the clerk about the cost and I have been out of my medication for almost a week. She came to the drive through window and told me she would try to see if she could help me with the cost with a coupon if I qualify. She took my phone number and promise to give me a call when the system came back up. That next day Theresa called me with the best news ever. My prescription was ready and was only going to have to pay $10. This is one of the best customer service experience I’ve had in a long time. Theresa and the staff at this location shows their customers they care and want to help them with their medication needs."

"The pharmacy staff are HEROES!!! They work very hard and give great care. Yes, the lines may be long waiting to pick up rx, etc however these ladies mostly now working in the pharmacy are awesome and are treated with bad customer attitudes. Please go elsewhere if you are that dissatisfied. Just be patient and kind please and thank you."

"This CVS is a joke. They tell you a day that you can pick it up, then we you show up, they've already put it back on the shelf! Or even better, the drive through AND counter being closed every other time you arrive then they proceed to give you attitude if you have a late pick up. Don't text a day, or "last day" for pick up, and then not honor the day. Also, they have a real bad understanding of time. "It'll be ready for this time" but again, when you show up, the prescription hasn't been filled or it was put back on the shelf. We will definitely be switching to the WinnDixie pharmacy."

"I bet I could get cocaine easier than getting my prescriptions from this location. Arrived at 8 am (when the pharmacy opens) and waited till 9:25 before I was able to get the script transferred to another location. Pharmacist never showed up. Maybe this is an M Night Shamalan movie and I was actually dead the whole time."

"Miranda Mitchel is incompentent and should be fired. I just left the pharmacy and as a "pharmacist" she should know how medication should be administered! She insisted that I drive home and return with the box, which I did without a word...only for me to return and she never looked at the box and tell me that while I was gone, she "googled" the medication and found the information on the website. The exact information that I had told her!"