Magic Express Wash and Lube 5550 Eastex Freeway, Beaumont, TX 77708

"Decided to try this place since it’s close to work and the website said free glass and inside cleaners. I bought the best wash and it was terrible. Areas of my truck that looked like they were never touched, wheels looked exactly the same and I spent 30 min afterward wiping all the spots off. No window cleaner anywhere, no inside cleaner anywhere. Very disappointed"

"I purchased a monthly membership from another location, but was in Beaumont today. And apparently the location I went to today was the only one not bought out by another company so I had to pay for a wash just to get through the line. On the upside at least their free vacuums worked. Staff was friendly but still wrong that I wasn’t allowed to use my pass for at least this one time since I didn’t know. Especially considering I live 45 minutes from there. Car came pretty clean except it bent my front license plate in half. I recommend the monthly pass if you live in the Beaumont area only now that I know that it’s not connected with the ones around the Port Arthur/Groves area."

"All of the business are not ran the same. The one on Hwy 365 vacuum cleaners haven't worked in forever. The one on in Beaumont on Eastex Fwy the guys act like don't care about the business or pre-cleaning the cars. The dryers don't blow enough water off and the tire shine only shines two tires! This is horrible. I tried calling but no one answers the phones!! I'm paying for a monthly service and I should be able to use all of services! Y'all needs to do better or I will be canceling my membership!!"

"Apparently without notice this location has decided to start closing before 6pm not good if you have a monthly membership that you now can’t use because you can’t get to them before they close. There is no corporate phone number to contact and they are also now not affiliated with the other locations in the area which said they can’t do anything about refunding or cancellation for my account."