Regal Nails, Salon & Spa 10606 North Mall Drive, Baton Rouge, LA 70809

"2nd worst mani/pedi in my 70 years. Chipping both finger and toenails in less than 24/48 hours. Service staff much needed improvement in customer interaction."

"Poor Service.......went in for gel polish. The wife worked on my hands and the husband only toes. The husband needs to get his eyes checked,because he only painted half of my toenail. He asked was that good......umm sir do you not see that you have only polished half of the nail. I told him to take it off. The wife did a bangup job on polishing my nails. They both need to walk down to the Vision Center for an eye exam. NEVER AGAIN!"

"The staff is so friendly and they don't forget your face. They are fast but they don't beautiful work. I have been going here for years and so does my grandmother."

"I visited the nail salon today to have my nail polish and eyebrows waxed. The wife normally does my services for me because the husband does a poor job. She must have been in a rush today. My nails are short however she didn’t even file them so I let that slide. As my nails are drying this lady goes in the back and bring back the wax . I asked her where is the powder or oil to cleanse and prep my eyebrows. She said it’s okay however I’m burnt and the eyebrows are uneven with long hairs needed to be cut. I had the WALMART door keeper to look at them and I took a picture of them. Well, I’m upset so I go back in to inform her of the services that I paid for and left a four dollars tip. I explain how disappointed I was about the services. We went in the back because my eyebrows where burning so she put cooling gel on both brows. This made things worse so I told her to stop. She proceeded to fix one of my smeared nail however I couldn’t stay because my eyebrows were on fire. I came home and put some Bactine and Vaseline in them. They did not offer me my money back or anything. Poor customer service, poor communication and burnt eyebrows is what I received today. I would love my money however I want be doing business there again. I wish I could give them a zero ."

"The whole entire staff is so kind, and friendly! The service I receive here is consistently phenomenal! Everyone really takes their time to make every experience relaxing! My nails and toes always look amazing each time I come, and I see no reason to go anywhere else!!!!"