Take 5 Oil Change Corporate Office 2450 Severn Avenue, Metairie, LA 70001

"Absolutely discussing customer service. I will never be using take 5 ever again. I had an issue at one of The locations here in san antonio. They offered me a refund but it was via check. No a week later they charged it back. I'm absolutely apology. And I will be getting in contact with a better business bureau about this."

"Horrible experience, wife went to get an oil change on Sat and car overheated due to lose oil filter. I now have leaked oil all over the engine bed, underneath the car, around wheels, on my driveway, and on the back hatch. Took multiple days to get someone to address the issue and still the car is overheating. My engine looks to be permanently damaged and let’s see if I get any help to resolve the issue."

"I’ve been calling since APRIL! I took my car to the take 5 in lake charles. They took my engine cover. Messed something else up inside so my electrical doesn’t work properly. Left my heat shield dragging hanging on by metal pieces. I’ve spoken to 3-4 people and they all said parts would be ordered and nothing happened. Then I call back and that manager isn’t there. I’m driving 100k car!! These parts aren’t cheap!!!!! DO NOT TAKE YOUR VEHICLE ANYWHERE NEAR this place!!"

"I'm a Vietnam era veteran and I receive VA News a few times a week. A few days before Veterans’ Day, I received info from them regarding Veterans' Day discounts. Since I've done business with Take 5 Car Wash in the past, I wrote them to ask what the offer was. I never received a response from them. I went to my usual local Take 5 today (Veterans' Day) and they told me they have never heard of any discounts for today. So here we are, November 27th and I’ve still not received a response from them. I assure you I will never do business with them again and that includes their oil changes. Fortunately, there are several competitors in my area to whom I’ll take my business."

"We have a fleet account. One of our vehicles was serviced at your Albemarle Road location in Charlotte, NC. We asked only for an oil change. The tech replaced the air filter and performed a coolant flush. The driver was never asked for approval. We were also charged for wiper blades that were not installed. When the driver asked why this was done without an approval he stated "this is a fleet account, we don't have to ask for approval, we do what we think is needed". I have never approved your technicians to do "what they think is needed" without approval. The driver asked for a receipt and the tech said "I don't give the drivers a receipt, its sent to your office". My driver said he needed a receipt before he left. He could tell the tech did not not want give him one. He asked my driver to pull forward and after waiting 15 minutes for the receipt, its unreadable. The entire left side is blank. A simple oil change cost us $350.63. We can see the "wip" part which looks like wiper blades. I have left 2 messages on the customer service voice mail and also called the Albemarle Road location and left a message for the manager. I was told his/her phone was not working and my call could not be transferred and I would get a call RIGHT back. its been over an hour. We need a credit for the coolant flush, air filter and wiper blades."