Total Tire Solutions LLC

"They repaired a rear tractor tire for me. They did a great job, friendly employees and a fair price"

"Waited two hours for an oil change for a company vehicle. Customer service was lacking. When you walk in, employees look at you then turn their heads. You never get a welcome to our store or a hello. This has happened several different times, so obviously this is the norm. Instead of being advised the vehicle was ready, I had to ask. It was not until I checked the status of the vehicle was I told it was ready. They were advised upfront, I would be waiting for vehicle. Multiple employees walked by me waiting in the lobby and not once spoke a word to me to let me know the vehicle was done. This is not a respect of your customer's time, money or business relationship. If you want long time customers, you must do better."

"I cannot say enough good things about Total Tire Solutions in Baton Rouge… last Wednesday (11/8/23) I was headed west on I-10, and had just (thankfully) crossed the Mississippi River bridge when the right front tire of my 40’ RV blew out. 2pm. I was dealing (unsuccessfully) with my insurance roadside service for over 5 hours - many snafu’s, nobody showed up, couldn’t get anyone on the line - finally they said ‘sorry, we can’t find anyone - you’ll have to get your own help and we’ll reimburse you’. Not only did Kevin at Total Tire call me back (I found them on google and left an after hours message), he sent someone immediately to help me. Eric was on call and showed up ASAP with a tire, a smile, and took care of getting my tire changed as traffic whizzed by us just inches away. I exited and parked for the night, got directions to their shop on Choctaw, and the next morning drove over there and bought all new tires for my RV. BEST CUSTOMER SERVICE EVER!! The guys who changed out my tires were so nice and the entire office staff was polite and helpful. Definitely TEN STARS out of five!!! Thank you, Total Tire!!! -Leslie Shannon (Katy, TX)"

"Had a blow out while doing my quarterly runs from Houston to Louisiana (i was in Addis when this happened). Great customer service from start to finish. The lady who initially answered the phone was super quick and polite about getting me transferred to the right person i needed to talk with. Mike didn't over sell or over promise. Everything he stated went exactly as planned. The roadside technician known as "pops" was super nice and caring. I think he honestly understood the dilemma i was in and actually had sympathy. All in all from initial contact to back on the road packing miles was very minimal. I'm glad they could help me out. 100% would recommend and use again if necessary."

"So pleased with the level of service and the speed of the repair. We lost a wheel on I-10 and the studs on ourntravel trailer so our spare did not do us any good. We got there and they got the Hub and bearings for placed and the new tire on in less than an hour and a half so we were able to get the kids on home"