Mike Smith Nissan Service Center 1515 Interstate 10 South, Beaumont, TX 77701

"The service assistant quote was a great price for an oil change and fuel filters change. Once my vehicle was complete I to a 500 dollars bill. They told me the service desk did not give me the right information. I will never do business with Mike Smith again."

"This was a very good place to purchase a vehicle s little paperwork and I was driving my car off. Had a real good experience."

"1/6/23 Friday Had a tire rotation and oil change done at this service center today, for the second time since i have started going here they did not rotate my tires. I put marks on the tires to make sure that they get rotated and this is the second time i had to point out the marks and show them that they were not rotated. I don't know what kind of mechanics they have working for them but it is extremely unprofessional of them to have people not doing the things you pay for. I highly advise everyone having this done at this service center do the same and mark your tires from now on before the service. All i can think about is all the older folk and people with no knowledge of cars that they do this too and get away with basically stealing peoples money. If this happens a third time i am certainly going to file a complaint with the management and corporate office as well as get the name of the mechanic that worked on my car and file a complaint against him/her as well. TLDR tires were not rotated for the second time since going here MARK YOUR TIRES BEFORE HAND!!!!!"

"When me and my husband arrived at the dealership we were greated by Valencia on the lot. Valencia was very professional and friendly and after we decided on which car we wanted Valencia and sales manager worked very hard at getting us the right price. Thank y'all very much. Brandy also was a big help getting all of our numbers right and staying late to get us taken care of. Too the whole team that helped us out in the purchase of our new car we just wanted to thank you very much."

"First of all it was a blessing to meet Matt Kelleher, GM. I purchased a car from Mike Smith Nissan a few months ago. Ms Evelyn Brown processed the sales on my Texas titan pick up truck and I was impressively approved in about 15 min. After returning I was greeted by Ms Taylor Fontenot who provided superior customer service for my 5000 mile oil change. Ms Holly greeted me as well. I have purchased three cars from this location and they have treated me the best! I am a loyal Nissan customer."