Walker Chrysler, Dodge, Jeep, Ram

"I have a Jeep Cherokee with 204,000 miles on it. It had a lifetime warranty issued by Chrysler. Walker Jeep, and particularly Jeff, in the service department, have been fantastic about honoring the warranty and making sure this Jeep runs and drives like a new car. I have never had better service from any dealership. they were patient, and advocated for us with Chrysler on covering the repairs. Again, fantastic job. I would give 10 stars if that were a choice. They earned this 5/5 review as welk as my respect"

"Fast and friendly service department experience! Steven Moulard is knowledgeable and courteous. He patiently listened to effectively understand our repair needs and then communicated with us via text & calls throughout the day. We were pleasantly surprised that Walker CDJR sourced the part needed and completed our repair the same day we dropped our vehicle off. Great job! Strongly recommend Walker CDJR & Steven Moulard!"

"I recently got a 2023 Toyota rav 4. My dealer was Paul Ellington. He took his time. Made sure I was comfortable. Made sure I had a good experience. And he certainly made sure that he found something affordable and what I was looking for. He searched for I believe more than 3-4 days. Just to find what I wanted. When it was all said and done. He spent time making sure I was connected to my car. During the process. He conversed with me. Was great with my kids while we were there. I highly recommend going over there and seeing Paul. Paul Has it All!!"

"If I could do less than one star I would. I took my jeep renegade to the dealership hoping I could trust the brand. Sadly I was VERY mistaken. I called at noon on Friday and asked specifically if I could get my transmission fluid replaced (make & model was specified .) the reply was “yes but you have to be here by 3:30”. I show up at 3:15. The technician then tells me he couldn’t possibly start on it this late in the evening…when “his guys leave at 5”mind you, they close at 5:30. I understood & was told to return another day at least by lunch time. Monday, I take my car back to the dealership on my lunch break where I again stated I wanted my transmission fluid replaced (make & model specified). They checked in my car, no issue. He took my keys & I got a friend to give me a ride back to work because “the guy who does shuttle service was in Lafayette for the day”. WHAT. I get a call 2 hours later telling me that it was “unserviceable”….what? How are you a jeep dealership but can’t service my jeep? Then he proceeds to tell me that my transmission fluid was “set for life” & would never need to be changed (another lie that could easily be proven). I will be calling corporate & the manager. Terrible experience. Terrible Also, they tried to charge me $150 for windshield wipers! BEFORE LABOR. Terrible"

"I went in yesterday and was trying to get into a new truck that meets all my family and utility needs and Paul Ellington “The Unicorn” did everything possible to get me into my New 2019 Toyota Tundra and he showed me a few trucks and Mr. Amos found a truck that I would get approved for and Paul Ellington and Mr. Amos did everything to get me into my new truck. They were extremely professional and courteous and I’ve never felt more like family like I did at Walker CDJR in Alexandria. If you are looking to get into a new ride they will do everything they can to get you into your brand new ride that serves your needs. Thank you again Paul and Mr. Amos I’m so happy with my purchase and I’d never go anywhere else!"