Buffalo Wild Wings

"Placed an online order a little less than 2 hours before closing. I arrived at the estimated time and had to wait 5 minutes for someone to come hand me my bag that was sitting on a shelf. Upon getting home and eating, I had all drums instead of a mix and the chicken was old, tough, and chewy. As a server myself that just worked a double, I was going to overlook the wait in hopes of enjoying my food after a long day."

"I recently had a disappointing experience at Buffalo Wild Wings. The food was cold, old, and overly salty, leaving much to be desired. To make matters worse, the service was virtually nonexistent, and we had to endure an hour-long wait for our order. Overall, it was a frustrating dining experience that fell far short of expectations."

"Update: 12/21/23- customer service was mid definitely. The young man with the braces was respectful. The heavy set girl with short dreads was extremely rude because she failed to execute applying sauce to wings.. then copped an attitude when I (the paying customer) pointed this out..? Confused at the hostility at 11A. Then when I was leaving, this employee was just hanging out, not working and made a very unbecoming indescribable undesirable scrunched up face to say “have a good evening”..then SHOOED me away. It was apparent that she was looking for a confrontation but she could definitely benefit from customer service training, communication skills training, etiquette, professionalism in front facing settings training, and appropriate attire guidance. After giving this thought, this location is CONVENIENT but that doesn’t guarantee me patronizing the location. I am disgusted. On my day off from work and school, this was crazy and unnecessary. IT IS A FIRM DECISION AND PROMISE THAT, I WILL NOT BE PATRONIZING Clearview location EVER AGAIN! I will gladly go to the Mr. DeVaughn’s BWW Veterans location when I want wings. Would she treat the mayor that way? How about the police officers that were there? A soccer mom? An executive? What made her so comfortable to treat me that way?..I wonder. I spoke with a Mr. Darwin (the owner?) who said he would take care of it. However, this behavior was inappropriate, pointless, and disgusting. I did nothing wrong but speak to everyone in a calm respectful tone…wow. Roll the cameras because no customer should be treated that way. Initial review: 6/2021 Night crew are pleasant. The wings weren’t cooked through initially so I received another batch. The second batch were a bit better but I left 3 behind because they were chewy. I still paid and tipped of course. Very spacious BWW right ..no masks were worn but there was social distancing."

"NEVER Again will I come to this location.. I visited here 3/22 @ 6:43 pm. It’s 8:00 pm and I still haven’t received my appetizer or my entree. There are people who are just coming in receiving their order. This is really ridiculous. One thing I HATE is my time wasted!!!!! Onion rings burnt, fries cold, boneless wings were the only thing edible, but for an hour wait I expected them to be burning my tongue due to them coming straight out the grease!!!!!!!! My entree came out before the appetizer. The waitresses keep saying it’s coming and still nothing - also, the place is empty. Just close down at this point. Avoid at all cost!!!!!!!!!!!!!! My fiancé and I eat out often, and this is by far the worst service I’ve experienced in YEARS!! The manager on duty (African American queen) who gave a discount for the inconvenience is the only reason I’m leaving two stars."