CVS 101 LOOP 59 NORTH, Atlanta, TX 75551

"Please do not use this pharmacy. My office was trying to phone in a new RX and was on hold for 45 minutes. They never picked up. Please use another pharmacy. They obviously don't care."

"I was not going to write this review, but I changed my mind after another bad experience at a different CVS. My confidence in CVS is depleting. At this Atlanta location, I had an absolute horrible experience. First, the technician was extremely rude (no greeting, no questions about how I could be helped, just a blank stare until I said something). Secondly, the pharmacy was disorganized and a total mess! There were boxes and prescriptions every where. The pharmacist was constantly having to stop what he was doing to answer ALL the technicians questions. No one seemed to be able to do their job independently. After a nearly 2-hour ordeal, they realized they did not have the medication I needed in stock. I told the pharmacist to call around and see who could fill the prescription as I had driven 30 minutes to this location. He found it at the Walmart pharmacy down the street and told me he would send it over there. Of course, when I went to Walmart, they did not have the prescription (even though they had spoke to the CVS pharmacist on the phone). Apparently, the CVS pharmacist did not follow up and send the prescription. I shopped for about 30 minutes while Walmart tried to call CVS but their efforts were futile. I did not get the prescription and gave up. My husband ended up getting the doctor to call it in again (this time to Walmart). It was a terrible experience at CVS, but the Walmart team was very kind, organized and helpful; they did their best. Do not go to this CVS. If you have an issue, you can look up the pharmacist on the Texas Board of Pharmacy and report. I recommend you do so!"

"The young man who is working the window right now (12-18-2023 @ 11:12 am ) is the absolute best he has amazing customer service and is very kind even with all the changes that have been made and if I get his name I would love to update with his name we could nothave asked for better customer service during this illness thank you so much"

"You can not speak to the Pharmacy. They want you to use the internet. How can you tell them they filled the wrong prescription. I am allergic to the prescription ready for pickup. No way to correct this."

"You'd think that, with so many customers living in very rural areas, these people could answer the phone for a quick question. You would be wrong. I'm sure they're busy, but someone could pick up the phone every 20, or 30, minutes. I'm emailing up the CVS Pharmacy food chain about this store. I'm a good customer who's had enough. I'll also be noting the terrible attitudes of pharmacy employees. Why not? It's not as though they actually care about their jobs."