The Home Depot

"For the most part, if you walk in here to grab a small item and you’re aware of where that item is, then no issue. If you have a question however on where something is located, from my experience, nobody wants to help. I’ve had a few issues with this location. First one being, I was looking for masonry items, and couldn’t find someone to help me. I walked over to the customer service counter to ask the lady behind the desk. She was on the phone (very obviously not work related, as there was tons of giggling and obvious conversation with a friend) and I stood there for about 5 minutes quietly waiting, while I also had my infant with me. All she did was heavily sigh at me and give me the side eye like she just wanted me to go away and not bother her. Second issue I’ve now been experiencing was, my husband and I bought a standing washer and dryer there. The best and highest priced ones they had. We had a delivery day set, but was never given a time. We got a phone call that day at 6:50am that we missed (because we were still asleep) from the delivery people, which I have never heard of any company doing, that they were on the way. Clearly, we had to reschedule because that was in my opinion asinine and just not cool. We had our deliver rescheduled for the following Saturday around 9am. When we checked in this morning about our delivery, we were told that our washer and dryer had been delivered the day before. We had no delivery attempts and no contact with anyone the day before, and did not have our units delivered. We are now having issues with getting a response about what’s going to happen or how this will be resolved. We believe that the third party delivery people may have stolen our units. My suggestion is that you go to another home depot location. This one is not good."

"Went there to get some paint and Mr.Toby was such a pleasure to work with! He had such a positive attitude when helping me figure out which option would be best for my project. The women at the register were really helpful as well."

"Came in to rent a carpet machine. The ladies were so cheerful and seemed happy to see me! As I left with it through the self-checkout another employee wished me a good day. When I returned it later, the young man that checked it in was very cheerful and kind. I don't shop here often, but that is going to change after today's experience."

"It's a great place for all your home and garden needs for PRO's and DIY'ers. I am there a lot..."

"The customer service is terrible at this location. Specifically, Lisa, is very annoyed every time we’ve shopped here. She huffed and grunted when we had clearance lumber today. She insinuated it wasn’t the price we told her, which the manager came and confirmed. It was also clearly stamped by the lumber associate. She then became more irritated because we had to run and grab a card because they don’t accept tap. We also visited customer service and another thin lady with long braids was annoyed by us for getting a price check. Everything clearance in the store had a paper taped in the area but the items rang up regular price so a manager had to come price check. It was annoying for us just as much as the employees but it wasn’t our fault. We felt very unwelcome and won’t return to this location."