Dollar General 2030 Charity Street, Abbeville, LA 70510

"This is one of my favorites it has everything I need!"

"Yea the big manager Brandi stole money out of the register and blamed my mother in law whose never stole are been in trouble a day in her life got fired so Brandi the store manager wouldn’t loose her job they tried to say my mother in law stole some candy canes refused to let us see the video my mother in law has all her receipts paper and electrionic receipts Brandi refused to give us the right number to corporate so we are taking legal actions this lady should not be running a store she’s a thief and a liar and blamed a very sweet lady for her wrong doing I repeat the managers name is BRANDI we are taking legal action’s against Brandi and dollar general used to be my favorite store but this location needs to get a better store manager cause she is very wrong for what she did and needs to take action for her crime"

"March 20, 2021 Hi my name is Joli and I had the pleasure of shopping at Dollar General located at 2030 Charity St., Abbeville, LA 70510. I’m not a patron of this location, but I am at another location. While I was on this side of the town I visited a nail salon where I inadvertently left my mobile phone. When I arrived home, I couldn’t find my phone, which is an iPhone 10, a $1200 device. Quickly, I began to back track, first your store. When I arrived the cashier who checked me out was gone for the day and his relief was at the register. I asked her if a phone was turned into the lost and found and she said not to her knowledge. I walked to the back of the store where there was a White gentleman unloading freight from the delivery truck, which I assumed was the SM. I asked him the same question I asked the cashier. He asked how long ago did I leave the store and I provided him an estimation. Before going to his office, he took the liberty of calling the relieved cashier and questioned him; in addition, he asked for my mobile number and used his personal phone to call my phone, while inside the store. Afterwards, he asked me to follow him to his office placing freight on the back burner. Meanwhile, he started to rewind the footage until he saw my vehicle pull into the parking lot. Looking at the footage it revealed I only walked into the store with keys and my debit card. While he was seated, I quickly and firmly patted him on the back and extend a sincere thank you. Next, I went back to the nail shop and my iPhone was given to a nail tech behind the register. In such chaotic, unprecedented, and “time is of the essence” world we live and work in we mostly witness, hear, experience, and remember bad customer service. In this scenario the customer service was deemed so great I researched a way to send a compliment instead of a complaint. The SM made my carelessness situation a dire need agenda. He could have easily said: 1. if the cashier up front doesn’t know anything about the phone more than likely it wasn’t turned in 2. the cashier who checked you out said, “No” 3. ma’am I have freight to unload if we find it I’ll leave it behind the register or in my office. Typically, I look at name tags expecting to report bad, unethical, poor customer service, but he did what you don’t seldomly see in retail, and for that I feel horrible. In closing, I hope this email finds its way up the hierarchy so the SM is commended and praised for his good deeds. With kind regards I remain, Joli Meche JM"

"Staff from February 2020 are the best this year ! Managers esepcially . Recovery is awesome. Store was clean i was greeted and even shared a couple of laughs. Also these store kept their policy upfront to ensure mask were worn during this pandemic ! Thanks Dollar General. Charity St. 70510"