Style Encore - Baton Rouge

"Overall, I really like this place. Great deals and great items. Plus, awesome they have menswear now. Only reason I’m doing 4 stars is because almost every time I have been, staff is very stand off-ish, or uninterested in helping… I chalk that up to them being busy, with buying clothes and dealing with potential sales. I definitely recommend this place, though, and enjoy shopping here. There is always plenty of parking, too."

"I bought a very cute shirt for an interview. I told the associate what it was for and she actually took the time to pray with me. (I got the job!) That kind of service deserves an endless amount of stars. Thank you for making my day."

"I enjoyed my experience at Style Encore, and I am very very appreciative of the help that I received from Kim. I was looking for a formal dress and she found this beautiful, royal blue and silver dress that fit me perfect… I loved her selection. She help me try on the dress and asked her coworker Malika “what did she think”. Her expression was “WOW you look so pretty in that dress”. Well I purchased the dress!!!! Thank you ladies for help and honesty…. Your very happy customer Shirley"

"“Upon my initial arrival, I was met with abysmal customer service. When I inquired about the process to the associate, she appeared visibly taken aback. I proceeded to explain that I was representing a client through my organizing business, assisting them in disposing of unwanted clothing. This was an opportunity for me to test this system for potential future clients. Additionally, I mentioned my role as a content creator, intending to document this process on my blog. The associate promptly glanced at another colleague, whom I inferred was the manager. After a brief discussion, she remarked that they were short-staffed due to associates being preoccupied with their personal endeavors on social media platforms. From that point on, the encounter deteriorated. I was assured I would receive a follow-up call the next day. When that call finally arrived, they mentioned an offer had been extended. Curious, I sought to know the details, but they refused to divulge them over the phone. Given the 35-minute commute, I needed to plan my visit accordingly. The associate insisted that if I didn’t come in that very day, the offer would only be redeemable as a store credit. Choosing not to visit that day, I called the following day to inquire about the store credit. I conversed with an associate named Autumn, who reiterated the previous information. Upon my eventual visit, the supposed manager informed me that some of the clothes were deemed dirty and that the offer was limited to three items. I promptly contested this, asserting that the clothes were indeed clean; most of them had just been retrieved from the cleaners. The manager’s response was, ‘Oh, I don’t know, I didn’t go through them.’ At this juncture, I accepted the offer primarily to conclude the interaction as the store has awful pungent odor that was overwhelming. They haphazardly stored the items in a torn trash bag. When I requested another bag, as both shoes and clothes were crammed into this visibly torn one, Autumn adamantly refused, insisting I make do with the damaged bag. In my assessment, the team failed to accurately evaluate the actual quality of the items I brought. They dismissed them based on an apparent reluctance to fulfill their duties. Clearly understaffed and overwhelmed, it appears they primarily cater to their regular clientele. I have no intention of returning."

"They have nice staff, but are VERY picky about what they are willing to buy as far as clothes. I did find some shoes I liked and bought and didn't realize until I got home that the soles had been glued back on - and all shoe sales are final so I was stuck with them. I was just dumbfounded that they rejected a bunch of nice shoes I had, but then were selling stuff like that instead. I gave up trying to get them to buy anything and just go to Plato's closet now."