Goodyear Auto Service

"Great bunch of dudes. Picked up a nail and these boys fixed me up right quick and close to closing time too."

"I've been bringing my cars here for over 10 years and never had a problem until now. Got an oil change and tire balance and rotation on a brand new car with 4800 miles on it and at the time perfectly balanced factory wheels. Just did the service to avoid doing it later. Had to have one tire replaced due to a sidewall bubble so no big deal. I got the tire myself since the didn't carry it and brought it back to get installed. After it was done I left and took quick ride on the I-10 to check the balance and the back of my car was bouncing like a jack rabbit. I brought it back and the staff looked confused as to how the wheels weren't balanced right. It was like they didn't believe me. They tried again and it was exactly the same as before. A 9 month old car turned into a shopping cart by Goodyear. I give three stars because of all the great service I've received over the years but now I'll have to try somewhere else. I know things don't always go right the first time so I'm patient. It was the reaction that I got when I returned that irked me. I am over 50 and have had over a dozen cars and I KNOW when the wheels are not balanced but somehow my experience doesn't count because the machine says it's right. I took it to Goodyear in Metairie and paid for another balance and it was better but not right. A guy even flagged me down on the I-10 because my tire was bouncing. What's up Goodyear?"

"Today, I called in first to check if this Gentilly Goodyear store location had my vehicle size tires. And they did! I needed 4 new tires! And the salesperson Charles Scarbrough was able to work a great deal on my tires. Plus with me using my Goodyear credit card, I am eligible to receive a awesome $150 mail-in rebate from the Goodyear company! So, I received DOUBLE Discounts for my troubles. I was well please with salesperson Charles and the store manger Alex for assisting with getting my vehicle back up and running with a smooth ride. Thank you! I recommend this Gentilly(NOLA) location. They are friendly, courtesy and patience. Plus, I was told that they would have me out within a 1hour and before the time I needed to be gone! And they delivered their promise! Thank you, again!"

"I brought my car to Goodyear to have my tire that seemed to be going flat. The tire was checked. I was told the tire could not be fixed. I needed a new tire. I asked to see the tire. The repairs showed me bubbles on the tire indicating a leak. I chose to get another opinion. Nevertheless I was told by another tire repair shop that nothing was wrong with the tire other than it needed air."

"We (2 disabled women and 2 kids) were stranded 3 states away with a utility trailer blowout in what would be considered a "sketchy" neighborhood and yet the guys there were amazing. They were very friendly, helpful, kind and did their best to get us out and on our way despite the fact we were right in the middle of a tropical storm."