BANKS STREET SERVICE STATION 4338 Banks Street, New Orleans, LA 70119

"My car was working fine. After getting our oil change which I think they put the wrong oil in my car runs crappy now. It only has 80,000 miles on it and now it feels like it is a 200,000 MI car. Only thing they were worried about is upselling me. They weren't happy with what I was buying they were trying to find everything wrong with my car so they can make a extra buck."

"WARNING. Basically, avoid using ‘em at all cost. Tommy the owner refused to make anything right after given a chance in person, so here we go… I paid them for 2 new Westlake tires. Got quoted $106 per tire for those or $146 per tire for Sumitomo’s They removed all 4 tires from my vehicle and installed the 2 new Westlake tires + put 2 old ones on my vehicle (Hercules dated from 2018) Why would they do that extra work? I purchased 2 new Sumitomo tires from NTB in May/June, and Banks Service Station sells used tires. It took them 3 hours to change the tires, lost my keys after trying to tell me I had them (they were in Tommy the owners truck), and tried to only accept cash payment. Not until I mentioned I was from the neighborhood did Tommy relent & accept a card payment. Once I mentioned I was missing the new Sumitomo tires, Tommy suggested he didn’t know what brand I was talking about. Once I reminded him he quoted me for that brand as well, Tommy insisted he doesn’t sell Sumitomo tires. Tommy at one point mentioned running the camera’s footage back, I agreed and shortly after he began to get defensive telling me to get off the property + he would not look at the cameras. I tried giving these dudes business, being local and all. Now I have spent $800 in tires this year and look like I’ll need to drop another $300-$400 from somewhere reputable."

"I had them to do some front in work on my truck. I paid $450 for the part's and paid them $500 to put them on my whole front in fail apart I will never use them again in life"

"Great mechanics are hard to find, and when I need one for small services or big ones. Tommy is always there to help."

"One Friday afternoon, within minutes of arriving in New Orleans we were in an accident. After calling more than 20 places unwilling to even look at the car we end up at Tommie’s. Not only was he kind and capable, but we were highway worthy again within a few hours. While I hope we never need his help again, I wish I knew someone just like him where I live."